Thank you for sharing your open feedback regarding your LG TV .with the ThinkQ and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha

Thank you so much for sharing your experience with us. your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need any assistance with your LG product, Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^James.