Hi, thanks for your 5 star review! We'd be ecstatic to receive a LG 65 Inch Class LED 4K UHD Smart TV as a gift! Enjoy the AI enhanced picture and sound courtesy of your α5 Gen 5 AI Processor! Should you have any questions or need support, don't hesitate to reach out to us via social media. We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport) for your convenience. Feel free to direct message us on Twitter or private message us on Facebook. We'd be happy to assist! ^Chris

We're sorry to hear that your LG 86" LED 4K UHD Smart TV (86UQ8000AUB) did not meet your overall needs and sincerely appreciate you taking the time to offer a helpful suggestion. It will help us maintain an open mind about fresh approaches to enhance our upcoming product improvements. Thank you. -Cazz

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki