Purchased this unit in April of 2014. I love the functions of the bidet, and it is still working. The housing to the unit where it meets the toilet cracked within several months. Within several months I also noticed a discoloration to the seat which has gotten progressively worse. The seat always looks dirty and stained. Just today the seat began to break apart at the joint where it is connected to the unit itself, dropping plastic pieces into the toilet. Everything still works, it just doesn't look good and seems to be falling apart. I enjoy the product, I just wish it was built better.

I was able to get the bidet installed with no issues and it works great. My only complaints are it is so noisy anyone in the house can tell what you are doing. So privacy is totally gone! Also you don’t get much warm water in the one minute wash! If the unit would have been quieter and more warm water it would have got a 10 rating.

Bad back plus the redesign and stick rebuild of a bathroom led me to buying this. Wasn't really sure about it as the toilet was an American Standard one pc and I had it shoe horned in previous to installation; but it fit; installation was a breeze and this works like it says it does. Can not understand why these ar not more popular seeing the toilet paper hoarding of last year; its cleaner and much more efficient; Think I will buy one for my other bathroom

I have been using this for over 10 years now and it's the best thing I could have bought for my toilet. The comfort and ease of use is awesome and my family just loves it. The only issue with the unit was that the toilet seat's spring loaded mechanism to gently lower it stopped working after 2 years, but it's not much of an issue.

I bought this two months ago to replace a similar Biobidet that we had for 10 years. This is a great product and the remote has improved and is more intuitive. The bidet is excellent and works well. The old one had cracked and broken apart at the seat and lid joints. I believe the old lid cracked after a couple of years because I am impatient and pushed it down one too many times when it will descend on its own. Seat cracked after 10 years and the bidet still worked but it was time to replace. I would not ding on design.

Bought one of these bidets about 8 years ago, My wife loves it and wouldn't be without it. Since then have purchased 2 other non electric models, one for another bathroom and one for our other home out of state. The original finally had a problem that i couldn't repair, so we purchased a new one. The company offered to repair the old one free of charge. We just had to pay for shipping it back. The repaired it completely and returned it within a few weeks. So now we have an extra one which I will probably install in our guest bathroom. Great company and a great product.

I purchased this seat to replace one that broke from a different manufacturer. I was hesitant to buy this when some of the reviews said the product was not sturdy. I found the product to be quite the opposite. My prior seat was far less sturdy. This seat has some nice energy-saving features I did not have before, and it works like a charm. The only reason I gave it four stars and not five is my prior seat had a nighttime illumination feature that I found very useful and this seat does not, however it is still a superior product.

This is my second bidet from this company. I upgraded to this one. The hot water only stays on for 28 seconds, then it’s ice cold. If you are unable to shower due to surgery or hospice this hardly gives you enough too soap up and rinse off before the hot water is off. The cheaper model I had before stayed on for two minutes. Really disappointed! If you live in a cold climate the water is like ice. Why should the hot water go off in 28 seconds?

The BB1000 is a time-proven bidet and delivers enough water pressure to get the job done, by contrast with some other brands I've owned. I have had three of them. One developed a ground fault after 4 years and so would not operate on a GFI circuit, presumably due to water penetration into the circuit board area. I have not tried the BB2000, a newer version, but also more expensive. Not sure if it delivers the same water pressure as the 1000.

I have a Biobidet slim one for 2 years now and it’s amazing with many functions not available in other competitors of this price range. Its reliable than others because i bought a Brondell bidet which only lasted a year. Its a no brainer I replaced that for the biobidet brand.