I purchased this product in May 2010 and have been a proponent of this product since it's installation. Recently it started leaking. I was thinking I was going to have to either purchase a new one or send it in for repairs/overhaul. After my conversation with Tyler (customer service agent) he suggested some MINOR disassembly to see if it is a simple fix: IT WAS!! After 10 years, one of the tubes had come off and it just needed to be reattached. Simple fix! From my observations of the inner workings, it is a very well engineered and built product that has INCREASED my recommendation for this company and their products. My conversation with Tyler was another testament to this company's dedication to product support and customer service. THANK YOU! I will purchase this product in the future for any bathroom upgrades.

I bought this due to my Greek spouse’s preference to “washing over wiping”. After installing, now I understand and embrace the concept! Easy to install (and I am not a DYI kinda guy) and use straight out of the box. I will think about installing one on every toilet in the house! HIGHLY RECOMMEND!!

After spending a few months in Japan we knew we wanted one of these but the prices were too high. Finally we found this affordable one. Easy to install. I had an issue or two but even with issues it only took me about 45 minutes to install. I truly recommend!

Why are these not standard in all new homes? This is my second bio-bidet and it is the number one thing i miss when i am away from home. I have had one in my home for ten years now. It fascinates me that we, in the country, with advanced as we are still use toilet paper.

Woot had a good price on what appears to be a quality product but.....the round BB-1000 didn't fit on my round Eljer toilet. The problem is the curved transition from the toilet rim to the toilet tank. It does not allow the bidet to align with the rim. The curved transition forces the bidet seat to overhang the front of the bowl by about 2". Woot's return policy means if it ain't broke, it's yours. Of course, the manufacturer couldn't help either. My Advice: Do your homework. Check with Bio Bidet for compatibility with your toilet before buying.

Have owned bidet seats since I first visited Japan in 2003. I have tried many brands, but most lacked the pressure for a great clean. The BB1000 Vortex option is by far the best in the industry. And we love having a classy wall mounted remote rather than a hand held! We now have the BB1000 in every bathroom in our house.

After using my mother's bio bidet during a visit to her home, I thought about the product every single day when I went to the bathroom. I waited a whole year before buying my own--because I couldn't stand it any longer. I bought it. Each day now, I can wash myself and feel clean easily. The vortex feature is awesome. How many times have I felt almost panicked because I needed to go to the bathroom away from home? When I need to have a serious bathroom break, I want to do it in my own home. This is easily solved by the Bio Bidet. Each morning I use the Vortex feature, and I can leave home clean and confident, knowing that my bodily functions have been taken care of, and I can focus on my work and my day with no possibility of embarrassment. I absolutely love this product and cannot imagine living without it. Allow me to say that I had a late relative who had to call upon her daughter to come to her home and wash her after every trip to the bathroom. That was so hard on both the daughter and the mother. The poor mother lost her dignity as a person. This would have easily been solved if she had only had a Bio Bidet. This product offers freedom and independence to everyone who uses it. I cannot recommend it highly enough.

This is the first bidet that I've purchased and I'm extremely pleased with it. It's awesome. I save a ton of toilet paper and feel fresh and clean. It was easy to install and easy to use. I'd recommend reading the directions before using the vortex wash function. It was not what I was expecting!

Had a less expensive model at my old house and upgraded to this model at my new home. Very impress with the easy installation and ease of use. The functionality of this versus the BB100 is similar but this has more option. Once you start using these things it's hard to ever go back to regular toilets.

This was my first electric bidet. After having an electrician install the outlet, I installed it myself. It took about 40 minutes, the directions are straightforward though they could use better illustrations. Highly advise paying attention to threading the couplers, misthreading them usually means a call to the plumber or ordering replacement parts. Also, it was not clear that the nozzles were taped, my initial try was a fail and I quickly realized the nozzles were taped. Removing them solved the problem. The blower fan is emitting a plastic smell, I suspect plastic shavings have dropped off and that this is a temporary issue. It's too new to give you any thoughts on longevity. Directions for the bidet are straightforward, quick adjustments yield the desired outcome. All in all a good solid first couple of days of performance.