Skip to Main Content
Sams Club
Sams Club
Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle

Member photos

Sort by |
Showing 71-80 of 818 reviews
Aug 30, 2025
Liz
3 out of 5 stars review

Verified Purchase

Worn Out From repeating the WiFi trying to connect

I’m 72 yrs old and having trouble with it not hooking up with my internet! Have been trying for over an hour!

Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Liz, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.

Sep 23, 2025
Jerry
3 out of 5 stars review

Verified Purchase

I bought this on the 29th, today the price dropped by $20, is there a way I could get a rebate of $20. thank you, Jerry

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Jerry, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Joseph – The Epson Team.

Nov 3, 2025
Michael
1 out of 5 stars review

Verified Purchase

I've had the machine this long and I haven't figured out how to scan or copy with it. It prints ok, tho.

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Michael, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.

Oct 21, 2025
Gatorgirl69
1 out of 5 stars review

Verified Purchase

Printer useless

As soon as store return is over it quits working. cant get any help on phone. says go to website and thats really a mess. highly upset 😔.

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Gatorgirl69, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.

Sep 17, 2025
JEFFERY
5 out of 5 stars review

Verified Purchase

the product is very easy to install easy to use you don't have to worry about changing ink cartridges

Review from walmart.com
Helpful?391T76PTA9IW13724301252
Aug 30, 2025
Krista
3 out of 5 stars review

Verified Purchase

only buy if you need this for home use

It's great that you can easily refill the ink, and it lasts way longer, but it leaves a lot of weird lines on the things it prints, so it can't be used for professional documents or photos

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Krista, we are sorry to hear that you are having issues with your Epson printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A.– The Epson Team.

Aug 17, 2025
Stacie
4 out of 5 stars review

Verified Purchase

Color Prints

Works as expected and gets the job done. Ink lasts a long time and is inexpensive compared to other brands and cartridges. I’m happy with this printer.

Review from walmart.com
Helpful?391T76PTA9IW13724301252
Jun 24, 2025
yeidy
1 out of 5 stars review

Verified Purchase

you connect printer to a mobile app which may or may not work or will stop all of a sudden. the app doesnt even bother to save scanned pages to send and you acn not see images before you print them...its garbage

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi yeidy, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Jul 10, 2025
Brittani
2 out of 5 stars review

Verified Purchase

Epson great this model sucks

If this has a battery I’m not aware, this is not user friendly at all! I had an epson previously and I loved it ! This one is such a headache to print or connect too! If I was able I would return and find the one I had before.

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Brittani, Sorry you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty, plus free technical support for the life of your product. Our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Regards, Alissa A. – The Epson Team.

Jun 18, 2025
andres
2 out of 5 stars review

Verified Purchase

Outdated Epson App %26 No AirPrint

You have to use their app which is outdated. It won't print out photos by their resolution automatically. Evening navigating their app sucks, on top of that, the setup used 1/4 of my black ink.

Review from walmart.com
Helpful?391T76PTA9IW13724301252
reply from Epson

Hi Andres, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.