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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle

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Showing 661-670 of 831 reviews
May 1, 2025
frustrated student
1 out of 5 stars review

too many bad words

If i could rate this printer a 0 star i would. I cannot get this printer to consistently stay connected if ever to my laptop. I love the idea of the eco-tank but I cannot use it, unfortunately. I'm also past the time I can get a refund for this printer so I'm also out the money I spent. I cannot get any help from support and I've even tried reaching out via their facebook messenger. I am a student and I'm completely frustrated with this purchase. I would love for epson to make this right.

Review from epson.com
Helpful?391T76PTA9IW13724301252
Jan 25, 2024
wifi
2 out of 5 stars review

Wifi printing problems

It will not stay connected to the wireless network for wifi printing. Continuously (5 times) had to reinstall the drivers for the printer and go through the installation process. It won't find our wifi network (finds all of the neighbors network). No instructions on who to install it if it can't find our network. Finally gave up and used it with printer cable. Would not buy again.

Review from epson.com
Helpful?391T76PTA9IW13724301252
Jan 2, 2025
Lynzee
4 out of 5 stars review

Great everyday printer

Printer does great at home. Worked great for a couple years then it sat for a year not my yellow is clogged. Make sure you print monthly to make sure the head doesn’t get clogged. Once it is clogged there is no coming back unless you take the whole printer apart.

Review from epson.com
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Nov 16, 2022
Daniel81
1 out of 5 stars review

Super low quality prints, no solutions.

Needing a new printer, we decided to give this latest model a try. Instructions help with setup, but that's about it. Prints come out in a low quality fade, (jet black comes out as a medium grey for instance). Cannot find a useful setting option in provided apps, software, or even on the printer itself-as it only has a few independent buttons and no LCD screen. Adjustments must be done from another source. After much research, tried the constant suggestion of nozzle cleaning, but of course, didn't help. As of this post-no other information in regard to this problem seems to exist online. So if there's a problem, you're on your own. Seeing as we are unsure how to correct this issue, will be returning product and trying a different brand.

Review from epson.com
Helpful?391T76PTA9IW13724301252
Apr 16, 2025
Sandy56
2 out of 5 stars review

Not compatible with air print!

Print quality is great, however, everything off iPhone must be saved to a file in order to print. Other option is to screenshot what you are trying to print and save to photos. It is not compatible with air print. Very disappointed with that feature.

Review from epson.com
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Mar 15, 2023
redwingtjb
4 out of 5 stars review

Good value

I've had for 6 months or so, and its great! Very easy to setup for wifi printing and using the Epson app is very easy as well. It prints very good-looking pages especially photos on photo paper. The minor things I would change are the speed of printing and noise level while printing. In my opinion these could be a bit better. But I would definitely recommend this printer for the price. And the Ink savings are great too.

Review from epson.com
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Feb 2, 2024
Deanne
1 out of 5 stars review

Doesn’t last

I had this for 1 year. Used it 3-4 times. Had issues within 6 months just thought it needed ink. Added ink wouldn’t take any, stopped working. 6 months later printed 2 pages only in black then stopped. Will not accept more ink, now it won’t print t anything.. only works from my phone, and can’t run test/ cleaning from phone must be computer but not comparable with google…

Review from walmart.com
Helpful?391T76PTA9IW13724301252
Oct 1, 2022
TylerZ
4 out of 5 stars review

Smart Buy

“This is a review for the Epson EcoTank ET-2400 Wireless Color Printer that I received free of charge to do a beta test and review.” It did not play any role in my opinion of the printer. I was able to get the printer unpacked and ready to use in about 30 minutes. For me this was a short amount of time and had no issues while doing so. I followed the paper guide in the box and things went smoothly. The weight and size of this is really nice and performs as well as larger all in ones. The printer has ink tanks which you use the included ink and bottles to fill. These are extra larger tanks so will last a lot longer. Plus it is so easy to fill, no need to buy ink cartridges and will save a lot of money over the life of the printer. You are able to print from your computer or a mobile device, either Android or IOS using their app. You can also adjust the print settings using the app. I was impressed with the overall printing of this using all the different ways it allows you. The printer’s LCD screen is a good size and is touch intuitive. You can copy and scan from the LCD screen on the printer. Using your computer or mobile devices you can print, copy or scan. The printing speed it pretty quick and never experienced any problems while sending any type of document to be printed. The quality if the prints, no matter how I did them, were really good. The colors are bright; they came out dry and did not smudge at all. The printer tray accepts 100 pages if paper. I used it to print from the tray into the scanner, from the scanner, did duplex printing and also from my laptop and smart phone. Not once did it jam or did the print que not work. I currently have a large office printer and honestly, this works just as good. I would recommend this to anyone, even a business owner who wants to save money on ink and still have all the functions of a good all in one printer. The only reason I gave it 4 stars instead of 5 is the fact I have not been using it for a longer time so do not know how well it will last.

Review from epson.com
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Apr 13, 2024
Customer
3 out of 5 stars review

not reliable

If not for the add on warranty, I would need to buy a new printer 1.5 years later.... Advantages: Easy to set up. The ink lasts a looong time. Decent speed and quality of printing while it works. Disadvantages: it just stopped working one day. All the lights started blinking. Called epson, after nearly 2 hours of troubleshooting, i was told that it's unknown hardware failure. Since the printer was out of manufacturer warranty, there was nothing they could do for me. Thankfully, I purchased a 2 year protection plan from Wal-Mart by All-State. They asked me to mail the printer to them and then 2 weeks later informed me that they could not fix it and sent back the check for the full amount.

Review from walmart.com
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reply from Epson

Hi Customer, thanks for sharing your experience. We appreciate your business and will forward your feedback to the relevant Epson department to help improve the performance and quality of our products. Kind Regards, Dylan. – The Epson Team.

Sep 27, 2022
Vikesh
5 out of 5 stars review

Awesome Reliable Printer

This is a review for the Epson EcoTank ET-2400 Wireless Color Printer that I received free of charge to do a beta test and review. After using this printer for a few weeks, I found it to be an exceptional printer/scanner. It was super easy to setup using the Epson Smart Panel app. The included instructions go through in detail on how to fill the tanks with the ink provided. You do have to wait for the ink to charge before using the printer. The printer provides great quality prints and my kids have been using it for their school projects. The colors are as expected, and prints come out quickly. Only thing I wish they had was 2-sided printing. The scanning feature is also easy to use with the smart panel app. Having the capability to print from a mobile phone is also a great feature and easy to use and setup. The printer is compact and can easily fit in small spaces.

Review from epson.com
Helpful?391T76PTA9IW13724301252