Dear Tiffany, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.

Hello Jill, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. <br />Sincerely, Sam - The Epson Team

Hi Walmart Customer, we appreciate your business. Your ET-2400 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. If you&#39;re facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: 7 a.m. - 4 p.m. (PT), Monday - Friday. We hope to hear from you soon. Cheers, Joseph – The Epson Team.