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Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+
4.6 out of 5 stars
stars
194 ratings194 reviews
  1. 5 stars80% (156)
  2. 4 stars10% (19)
  3. 3 stars4% (8)
  4. 2 stars1% (2)
  5. 1 star5% (9)

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Showing 61-70 of 194 reviews
Nov 26, 2022
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

HORRIBLE Dryer and CUSTOMER SERVICE

This dryer NEVER DRIES ! OUR OLD CLOTHES DRYER DRIED PERFECTLY! SAMSUNG TECHS CAME OUT AND ACCUSED US OF MAYBE HAVING DIRTY DRYER VENTS OR TOO LONG AND OUR OLD ONE WAS PERFECT!!!:. WE JUST WANTED A NEW MODEL!! THEY ARE AWFUL! WE KEEP RESETTING TIME OR DEGREE OF HEAT! WAISTBANDS ARE ALWAYS LEFT WET. WE PUT IN AND RESET. IT JUST KEEPS TURNING OFF! NO MATTER WHAT

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reply from Samsung

Hi Cindy,We understand how important the drying performance of your dryer is.Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-allThe below link is the user manual for your model. Turn the page 55 (Troubleshooting - Does not dry) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdfI also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/You may also refer to this video about "What to do if your Samsung dryer isn't heating or drying": https://www.youtube.com/watch?v=LibK_OLFH4QFor reference, I also shared this link about: Samsung dryer will not turn on or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145192812), which will help our team pull up your information.Have a great day.Melardo

Jul 11, 2022
Reviewer name: Brad
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We had already purchased the matching washer earlier this year and loved all the features including being able to use the Samsung SmartThings app. Our TV alerts us to when the cycles are done and we love using the laundry recipes and sending them to both the washer and dryer.

Review from Samsung US
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Jul 13, 2022
Reviewer name: Jimbo
5 out of 5 stars
5 out of 5 stars review

Dry Me Out

[This review was collected as part of a promotion.] Purchased this as part of a Six Samsung appliance suite. This is our second Samsung dryer and is electric not my go to gas. I think it drys as fast if not faster than my last one. Features are absolutely great, especially the steam aided ones. It is large , so measure your space twice.. buy once.

Review from Samsung US
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Jan 18, 2023
Reviewer name: Kyle
4 out of 5 stars
4 out of 5 stars review

Great Dryer!

[This review was collected as part of a promotion.] My wife and I finally decided to update our washer and dryer! We are so glad we did! This thing works great and has so many features! The only con that we've found is the loud beeps and tones. It sings a super long song when finished and I wish this could be silenced or changed to something shorter/quieter.

Review from Samsung US
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Jun 27, 2022
Reviewer name: HateThe Iron
5 out of 5 stars
5 out of 5 stars review

Love my smart dryer

[This review was collected as part of a promotion.] …best part is knowing exactly when laundry is dry! I’m not a big fan of ironing my clothes, folding warm and using wrinkle release (that adds moisture) helps me with my ironing avoidance. Love the app feature of sending a drying recipe to the dryer. All in all, very satisfied.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Lexden
5 out of 5 stars
5 out of 5 stars review

High Capacity Smart Dryer

[This review was collected as part of a promotion.] Bought a couple months ago to replace a 20 year old one. What a night and day difference it is. Smart dryer that tells us exactly what it's doing and when it will be done. Installation guys did a poor job, but the dryer itself is great and I can fix the installation stuff easily.

Review from Samsung US
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Jan 4, 2022
Reviewer name: Pats
5 out of 5 stars
5 out of 5 stars review

Great dryer with options

[This review was collected as part of a promotion.] This is one of the electric dryer with options. Got lot of features like quick dry, wrinkle prevent, damp dry etc. I liked the Wi-Fi feature where you can start the dryer from anywhere but smart control should be on and dryer door should be closed. It also notifies you when drying is complete.

Review from Samsung US
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Aug 2, 2022
Reviewer name: JeremyM
5 out of 5 stars
5 out of 5 stars review

Good Dryer Nice Features

[This review was collected as part of a promotion.] Good Dryer with nice features. Speedy and large. Has multiple settings for different clothes which is helpful. Plays a tune when clothes are done. Fairly easy installation and not too heavy compared to some dryers.

Review from Samsung US
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Jun 14, 2022
Reviewer name: Tori
5 out of 5 stars
5 out of 5 stars review

First Apartment

[This review was collected as part of a promotion.] I bought this washer and a matching dryer washer set and I absolutely love it. I’ve had it for about three weeks now and it has been so amazing. This is my first ever washer and dryer that I have owned and I think this is a great starter set. There is tons of space in the washer and dryer and I can wash huge loads which is awesome. Clothes are cleaned very well. And I also love the Bluetooth connect ability with the online app.

Review from Samsung US
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Jan 31, 2023
Reviewer name: SA4407
3 out of 5 stars
3 out of 5 stars review

Ties bedding in knots

I bought this dryer about six months ago and for the most part its been great but I specifically purchased the 7.4 cf dryer bc I like to wash my bedding and I have never seen a dryer tie things into a knot so fast. To dry a blanket or even sheets you have to stop the dryer every 10 minutes and untie the blanket and put it back in. Everything ends up in a tight ball and doesnt dry. So it was a disappointment for drying bedding. Otherewise it works well

Review from Samsung US
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reply from Samsung Care

An appliance that functions faultlessly helps make the laundry experience better, SA4407. We'll be glad to help with your Samsung dryer. Check the links below for troubleshooting steps that may help improve the dryer's drying performance. Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/ What to do if your Samsung dryer isn't heating or drying: https://www.youtube.com/watch?v=LibK_OLFH4Q You may also check page 55 of the user manual for other solutions when the dryer does not dry/heat. https://downloadcenter.samsung.com/content/UM/202210/20221028084359188/DV7000_UM_DC68-04403B-00_EN_MES.pdf For reference, check the links below for the guides to learning the best laundry load size for your dryer and care for your bedding items with your Samsung washer and dryer. https://www.samsung.com/us/support/answer/ANS00080262/ https://www.samsung.com/us/support/answer/ANS00047247/ Lastly, I've included a link below for more information about the dryer's cycle, settings, and features. https://www.samsung.com/us/support/answer/ANS00051022/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145420830) to help our team pull up your information when you message us. Thank you! -Angelica