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Customer reviews for HP OfficeJet Pro 8028e All-in-One Wireless Color Inkjet Printer, 1K7K7A#1H3 for
HP OfficeJet Pro 8028e All-in-One Wireless Color Inkjet Printer, 1K7K7A#1H3
4.3 out of 5 stars
stars509 ratings217 reviews
  1. 5 stars68% (345)
  2. 4 stars15% (75)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star10% (49)

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Showing 71-80 of 217 reviews
May 2, 2023
CorvetteRN
1 out of 5 stars review

Verified Purchase

Returning it, terrible printer

Terrible printer, takes forever to print, and if you do not register the printer AND set up the ink program WITH payment within 7 days, you miss out on your "free" 6 months ink. I called trying to get HP to give us the 6 months "free" ink and I got no where. This is being returned to Sams Club today.

Helpful?1PJNB7Z0INOW13722216408
Nov 11, 2021
markb
2 out of 5 stars review

Great! But Not so Great

The only thing I love about this printer is...it prints out beautiful color. The process of setting it up, oh man... it was a nightmare. I had to be with HP support for 5 hours (no exaggeration) In order to get the 6 months free of Instant Ink, you're going to have to call them. This printer doesn't have ePrint (Sam's Club likes to sell older models & not tell you). One support agent wasted hours & hours of my time and then, the last guy did it in 10 minutes (lol funny, not funny). I actually still have to call back again because the printer margin settings are off and I can't change them and to get my 1 year extra warranty yet. I'm working through the frustration because it prints very well and I'm not going through all this again with another printer. lol. Here's HP+ support # 855-762-3485 to help if you get it.

Helpful?1PJNB7Z0INOW13722216408
Sep 5, 2023
Hpfannolonger
1 out of 5 stars review

Long time hp printer user no longer

Worst. Printer. Ever. I can not begin to describe my level of hatred for this printer. Hp used to be such great quality. This is a piece of junk. Once you turn it on, it takes forever to finally spit out a page. Don't get me started on hp's expensive ink cult program that they want you to sign up for. This printer turned me off hp for life. Epson here I come.

Helpful?1PJNB7Z0INOW13722216408
Aug 14, 2021
JJ
4 out of 5 stars review

Verified Purchase

Okay for home office use

Seems to work okay, but have only used about 10 da. Very fast and not hard to set up and connect to wifi. It is low end based on body construction, especially the plastic materials. But I only use for home and price was okay. I am now 2 hr. from closest Sam's Club (have been a member since the 90's) so it was great to get this item shipped at a reasonable rate.

Helpful?1PJNB7Z0INOW13722216408
Jun 22, 2023
JorgeGrande
1 out of 5 stars review

Do Not Buy This Printer

Absolutely hate this printer. Yes, the initial printer price is attractive- but then it's all downhill from there. The printer burns through the ink cartridges that came with it very quickly. HP literally all but makes it near impossible to not join their Instant Ink program which requires a monthly fee. Try to buy the ink in your Sam;s club, it's either not available or super expensive. Now my printer which is almost exactly 6 months old will not print in color and the trouble shooting app can't find a problem. I really miss my 10 year old Cannon printer!

Helpful?1PJNB7Z0INOW13722216408
Feb 6, 2023
trees
1 out of 5 stars review

I've had HP printers for 25years never had any problems but this 8028E is not HP quality. It's noisy. The paper tray is hard to get out & put back in. The tray adjustment for the sides is okay but the adj. to keep the paper forward for 8.5x11 sheet isn't. Have to wiggle the tray to make contact or I get the message paper tray open. Very dissatisfied, wouldn't recommend.

Helpful?1PJNB7Z0INOW13722216408
Jun 4, 2023
ckent951
1 out of 5 stars review

Dont buy HP

BEWARE! STAY AWAY! I bought this from Sam's and had to return within a week, got a replacement and went though a lot of headaches with this printer. Now, that i cancelled my ink program and they wont let me use any ink. I have to buy new HP ink or they say I cant print. I connected it to Wi-Fi-direct and HP says I cant print unless I connect to my Wi-Fi.. what?! this is against my privacy and should be against the law! Never buy HP

Helpful?1PJNB7Z0INOW13722216408
May 6, 2022
mom of teens
3 out of 5 stars review

Good Printing awful noise

I have had the printer for 3 weeks now. It prints beautifully, my issue is it squeals EVERY TIME I print. It needs wd40 or something. The sound is like nails on a chalkboard. I have to prepare myself for the squeal in order to get my project printed. I have NEVER had a NEW printer that squeals. I would return it if I had not already opened it. I will not buy another HP again due to this issue

Helpful?1PJNB7Z0INOW13722216408
Jan 17, 2022
TW
1 out of 5 stars review

Returned it same day

Returned this printer the same day it was too difficult to set up. I installed the HP app beforehand, completed all directions online.But could not get this printer to work with my desktop. After beginning the set up you have 2 hours to complete it or you have to begin again. After 2 frustrating hours the printer started printing random nonsense pages, non stop. Unplugged it and returned it, bought an Epson instead, took 30 minutes to install and start working, and has been a great printer thus far.

Helpful?1PJNB7Z0INOW13722216408
Jun 20, 2022
HPLetsYouDown
1 out of 5 stars review

Incredibly difficult installation, SLOW printing!

Another three-hour "tour" with HP so-called "tech support" trying to get the printer to work properly. And, NO, NO, NO, I don't want to sign up for your pathetic "Instant Ink." There is NO "free" with HP. Very slow printing (almost reminded me of an old dot matrix!) and the general construction seems more like a $99 unit would have. Paper drawer is especially flimsy. Also, scanner will not accept a legal-size page. Most likely will be returning this clunker and looking for another brand of printer.

Helpful?1PJNB7Z0INOW13722216408