Hi Tommer, we appreciate you taking a moment to share your experience with the LG MVEL2033D Over the Range Microwave. We understand how great it feels to find an open‑box deal, and it is great to hear you’re enjoying all the features this model offers. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Thanks for bringing this to our attention, Marge. We want you to be able to have a good time with your beautiful LG microwave for many years, because it should be the perfect partner for heating up all of our favorite meals. We have this helpful guide that'll provide troubleshooting steps depending on what you're experiencing here: https://shorturl.at/TYUbP. If these steps do not work, private message us with your contact info and model number on social media @LGUSSupport. We'll be happy to continue finding a solution with you! ^Joslyn

Hi Bob, thank you for sharing your experience with the LG 2.0 cu. ft. Smart Over‑the‑Range Microwave, model MVEL2033F. It’s great to hear you’re enjoying the features, the generous capacity, and the quieter cycle completion — that’s something many customers appreciate. Your note about wishing for a backlit control panel is valuable feedback, and we’ll be sure to pass it along to the right team. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Microwave (MVEL2033F) model is not only looking sleek in your kitchen but also performing so well. This model is designed for strong, even heating and convenient everyday use, so it’s wonderful to know you’re happy with both the style and the results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

Hey Bob. Thanks for sharing your experience! 💙 We're glad to hear you're satisfied with your LG microwave after a month of use. It's great that it's performing well overall! We appreciate your feedback on the preset buttons, and we'll keep that in mind as we continue to improve. Thanks for choosing LG! 🍽️^David