Hi Henry, thank you for sharing your feedback. We’re glad to hear your 2.0 cu. ft. Smart Over‑the‑Range Microwave, model MVEL2033F, has been looking great and working just as expected over the past several weeks. It’s always nice to know when a new appliance fits in seamlessly. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hi Mam, thank you for sharing your experience with your LG MVEL2033F microwave. It’s great to hear the unit is working well for you, and your thoughts on the touchscreen visibility, lighting, and shelf options give us helpful insight into how the design could better support your space. Feedback like yours plays an important role in shaping future improvements, especially around usability and convenience. If you’d ever like help exploring available accessories or getting more from your current setup, our team is always here to assist at lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hello, Dave! We appreciate you reaching out about your LG microwave, and we understand how important it is for it to sound and operate just right. A brief humming or buzzing sound at the very start of a cycle can happen as internal components power on, but a louder‑than‑usual noise is something our support team would be happy to take a closer look at to make sure everything is working as intended. You can refer to this helpful link: https://www.lg.com/us/support/help-library/lg-microwave-noises--20154858506447 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Thanks for sharing your experience! We’re glad to hear the LG Microwave is working well overall, and we completely understand how a backlit touchpad would make those early mornings and late evenings much easier. Your feedback is valuable and helps us know where we can improve to make everyday use more convenient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Byers, thanks for sharing your review of your LG Over‑the‑Range Microwave MVEL2033D. Hearing that it’s the best microwave you’ve ever owned — especially with a lifetime of comparison — really means a lot. We’re glad it’s been such a great fit for you. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG microwave. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi there. We understand you may have received a defective unit and would like to help make things right! Please reach out to us via PM on social media so that we can offer our assistance. If you don't mind, please include your phone number and microwave information (model and serial numbers) in your private message to us. Our handle on Facebook and X is @LGUSSupport. We look forward to hearing from you! ^Chris