Hi Mam, thank you for sharing your experience with your LG MVEL2033F microwave. It’s great to hear the unit is working well for you, and your thoughts on the touchscreen visibility, lighting, and shelf options give us helpful insight into how the design could better support your space. Feedback like yours plays an important role in shaping future improvements, especially around usability and convenience. If you’d ever like help exploring available accessories or getting more from your current setup, our team is always here to assist at lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi. We’re sorry to hear about the trouble you’re experiencing with your MVEL2033F microwave and truly understand your frustration. The performance of the ventilation system is important, and we regret that it hasn’t met your expectations. Your feedback has been noted and will be shared with our product team. We’d appreciate the opportunity to assist further—please don’t hesitate to contact our LG CareQ Team at 1-888-542-2623, available Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re here to help.

Hi, Bea. Thank you for sharing your experience with us. We understand how important it is for your LG Microwave (MVEL2033F) model to remain reliable, especially after investing in a replacement for your previous unit.<br /><br />For a microwave that won’t power on, one helpful step is to check the outlet by plugging in another device to confirm the power supply. If the outlet is working, try unplugging the microwave for 5 minutes and then plugging it back in to reset the electronics. If the unit still does not respond, the issue may involve the internal fuse or control board, which requires inspection by an LG technician. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If the issue continues after these checks, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy

Hey there. We understand your new microwave is performing well, and that's great! However, it sounds like the non-illuminated control panel is creating an unexpected challenge, especially when your kitchen lighting is low. We definitely want you to have a smooth and easy experience with your appliances. You can try a power reset by unplugging the microwave for a few minutes, then plugging it back in. If the display is only partially working or flickering, the display board might be faulty. We'd love to explore this further with you. Please send us a private message on social media @LGUSSupport with your microwave's model number. We're here to help and see what options might be available. ^ Diego

Hi! We're always happy to hear from customers who love their LG appliances! Thanks for posting your 5 star review and pointing out the sleek, modern handle-less design! Enjoy the quick, convenient cooking option microwave model MVEL2033F provides you with. Should you need support, we're here to assist! You can contact us via chat or phone support: https://www.lg.com/us/support/contact. ^Chris