Thank you so much for your kind words and for sharing your experience with the LG Brand. We're thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. We look forward to your next review when the rest of your awesome set shows up at the door! ~Tanisha

We understand where you are coming from, and we do apologize for the unpleasant experience you have encountered. Please know that this is not the experience we are trying to achieve here at LG. We rely on customers like you to let us know what we are doing right and wrong so we can continue to provide the best experience possible. We want to make this right. However, we need to switch to a platform that can support back-and-forth messaging before we can look into this further. We'd be pleased to see what we can do to help. You may call our customer service line at 800-243-0000 or send us a private message on Facebook or Twitter using @LGUSSupport, and we would be glad to help. ^Danee

Patty, we’re so glad to hear you’re enjoying your new LG microwave! 😊 It’s wonderful to know that the quiet operation and sleek handle-free design are making your cooking experience even better. We truly strive to provide quality products that make life easier for our customers and family. If you ever have any questions or need assistance, feel free to reach out to us at @LGUSSupport. ~Kimmy

Thank you so much for taking the time to leave us a 5-star review. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using your new LG microwave. We hope to serve you again soon. Have a wonderful day! -Cazz

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly