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Customer reviews for LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA for
LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA
4.4 out of 5 stars
stars
1,064 ratings929 reviews
  1. 5 stars68% (719)
  2. 4 stars19% (206)
  3. 3 stars6% (63)
  4. 2 stars3% (28)
  5. 1 star5% (48)

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Showing 831-840 of 929 reviews
May 29, 2023
Reviewer name: Fastcarowner
2 out of 5 stars
2 out of 5 stars review

Slow Interface

I bought this tv yesterday and the picture and sound quality was impressive but it had a major downside, the user interface is horribly slow and doesn't respond to your commands properly, Tubi app gets the whole tv to freeze up, super frustrating especially it's a 2023 model but doesn't feel like one.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from Social Media

Hi, Fastcarowner. Thanks for reaching out. Hopefully you were able to get your TV's interface fixed. But should you have any additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Nov 27, 2023
Reviewer name: JJ
2 out of 5 stars
2 out of 5 stars review

Back to TCL and Roku

Accessibility voiced instructions are too high pitched and fast to be intelligible. The Web OS operating system is so clunky it almost has to be a joke. The "Magic Remote" cursor is much less convenient than the normal arrow navigation and can't be turned off because the "ok" button re enables it. Will be returning or selling and go back to Roku

Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Customer Care

Hi there, Thank you for reaching us. We understand your frustration with the accessibility features and functionality of your LG device. We apologize for any difficulties you have encountered with the Web OS operating system and the "Magic Remote" cursor. Your feedback is important to us, and we will take note of your comments to improve our products in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Mar 28, 2024
Reviewer name: Mbevans
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't work

TV didn't work. Have to return to place where purchasef

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hey there. We love our LG TV and wish we could have the opportunity to have you love it, too. While we wish we could have resolved your matter immediately, We would like to express our gratitude for your business and let you know that we genuinely appreciate it. If you have any questions, please feel free to private message us on social media. We're just a DM away.

Dec 25, 2024
Reviewer name: JWS55
5 out of 5 stars
5 out of 5 stars review

Great TV!

Excellent TV. Great picture quality and many excellent features

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team - Diego

Hey there. Thank you so much for the love! We're so happy to hear that you are enjoying the quality of your brand new LG UHD! Here's to more amazing movie nights with your loved ones. ^ Diego

May 12, 2024
Reviewer name: Gogo the king
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features even more than I expected

It's been 2weeks since I got my new LG Tv.. it's really an amazing tv

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
May 12, 2024
Reviewer name: JayDogTaz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice TV

Clear picture, decent user interface, interacts well with my sound system

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Dec 31, 2024
Reviewer name: pwilfong
5 out of 5 stars
5 out of 5 stars review

Great Product

I'm loving my new television… and so are my friends!!! - the picture is beautiful 🥰

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Team

We’re so excited to hear that you’re loving your new UHD TV, and that your friends are enjoying it too! It’s fantastic to know the beautiful picture is making such an impact. We’re thrilled to be part of your entertainment experience! 💙 ^Anthony

Jan 10, 2025
Reviewer name: Makrobinso
5 out of 5 stars
5 out of 5 stars review

Perfect for the Space

For a basement - right cost, right size, right resolution

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

We’re glad to read that your TV is the perfect fit for your basement setup! If you're looking to take your basement entertainment experience to the next level, you might love pairing your TV with a soundbar. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Jan 12, 2024
Reviewer name: Peanut Brittle Lover
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Needed hanging bracket

I love it but wish the bracket for hanging it was available when I bought it

Helpful?4W6NK93UMF2O13715474926
Jan 25, 2024
Reviewer name: Dianne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tv

Love, love,love this tv! Perfect purchase for our home.

Helpful?4W6NK93UMF2O13715474926