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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
661 ratings661 reviews
  1. 5 stars49% (322)
  2. 4 stars5% (34)
  3. 3 stars2% (16)
  4. 2 stars3% (20)
  5. 1 star41% (269)

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Showing 61-70 of 661 reviews
Feb 6, 2026
Reviewer name: Joy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Appointment was at 10a no one showed up to my home u til after 6p when I was not home. Zero communication regarding time or arrival. No installation was completed. HORRIBLE SERVICE DO NOT WASTE YOUR MONEY!!!

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Joy. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Mar 21, 2026
Reviewer name: Cris
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Your rating was so low because I didn’t receive my package and I’m still waiting on my refund from your assembly service. Didn’t need anyone because I didn’t receive the item that was going to be shipped.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Mar 1, 2026
Reviewer name: Latoya
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

they lied like i needed someone to put it together with was a lie i wont my money 89.00 back ASAP all u have to do is pull it out the box and it form together itself...

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Latoya. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Feb 5, 2026
Reviewer name: WalmartCustomer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great “starter” sofa until something more durable can be purchased the metal bars limits the amount of time I can still in the sofa before i can feel the metal bars underneath the surface.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Apr 29, 2026
Reviewer name: Darcy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

three times had to reschedule. 4 times no show no call no nothing. never use angi. of your offer assembly then YOU SHOULD DO THE ASSEMBLY. ITEMS STILL IN BOXES ON MY LIVING ROOM UGH

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Apr 12, 2026
Reviewer name: imadiva2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Won't do this again

I paid for the service but it never happened. I got 2 calls and i called back and ask that they call my son and keft his number since i bought it for him. He put it together himself.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi There, Thanks for reaching out, we’d like to help get this sorted quickly. When you have a moment, please email us at walmartinquiries@angi.com with a bit more detail so we can take a closer look and support you right away. We’ll keep an eye out for your message. Best, The Angi Team

May 8, 2026
Reviewer name: CASSIE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

installation was professional. quality of the sofa is very poor, its a large kiddie chair not a sofa. Really hard there are no cushions. Image is totally misleading from what actually arrived to me.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Nov 19, 2025
Reviewer name: stephanie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

walmart customer service team and I tried to contact Angi by phone several times and no response. Angi has $89 I paid to Walmart for assembly services. one hour on the phone trying to reach Angi with no response. I will never sign up for any of angi services. bad customer service. Just refund my $89 dollars.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Stephanie. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 17, 2026
Reviewer name: Shana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Build it yourself

The assistance from Angi is completely useless. They reroute you to Walmart and then Walmart refers you back to them to do anything. If you don’t think you need the services, it’s cheaper to just try it yourself first and then if you end up needing it you can just buy the service later. Waste of money and time if you end up just building the item yourself.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Shana. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 3, 2026
Reviewer name: Caroline
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dissatisfied Cuatomer

I bought a sofa and a big screen TV online from Walmart and also paid for their installation service as well. The items arrived, but the installation fellows did not arrive. Why was I charged for installation services, only to be directed to an outside company called Angie, which will charge me even more for installation services? This makes me extremely angry.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Caroline. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team