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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars536 ratings536 reviews
  1. 5 stars48% (259)
  2. 4 stars5% (27)
  3. 3 stars3% (15)
  4. 2 stars3% (17)
  5. 1 star41% (218)

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Showing 61-70 of 536 reviews
Dec 20, 2025
Kelly
1 out of 5 stars review

Verified Purchase

Angi pro never came. I tried to contact him through their site as directed by Walmart customer service but I was unsuccessful. Wish me luck getting a refund from Walmart which is where I contracted assembly.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Kelly. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Nov 27, 2025
Elias
1 out of 5 stars review

Verified Purchase

A complete desaster

A disaster. They never contacted me when the item arrived. Almost a month later, someone called to ask about the service they never provided. They charged me for the service without ever offering it. A complete disaster.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, Elias. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Nov 19, 2025
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The guy was on time good. Even though the assembly code was not working he did a goog job with the assembly.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, thank you for sharing your experience! We appreciate you writing in and can’t wait to have you back for your next assembly service. Enjoy your day! The Angi Team

Jun 9, 2025
Jim
1 out of 5 stars review

Verified Purchase

Order the sofa and the recliner got a date for the assembly. Recliner I held down to for a week prior to the assembly date so far arrive the day before. Day of the assembly I checked to ensure the time they were to arrive. No one showed up I contacted cancel the assembly put together the chair by myself open the sofa to begin assembly while assembling noticed that the sofa was broken. I sent multiple text messages. Emails and have have not resolved the solution nor have I been reimbursed for the assembly fees.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Aug 7, 2025
dmglean
1 out of 5 stars review

Verified Purchase

Do Not Purchase This Service. Very unsatisfactory.

I have paid for this service when I made my puchase and have not received any communication from "ANGI". My furniture was delivered and I had to pay another service provider to setup my furniture. Walmart does not provide any detail on how to contact ANGI. I need a refund of the payment and have no idea how to contact the company.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 19, 2025
Susie
1 out of 5 stars review

Verified Purchase

Don't Waste Your Time

I scheduled my sofa to be assembled, and a half hour before they were supposed to arrive, they sent me an email saying that they didn't have anybody to put it together and they would reschedule me for the 26th. I was not about to wait 2 weeks to have my couch put together. So I called to cancel. The gentleman I spoke to said he could have somebody out there by 5:00 p.m. that night. I agreed. Then, a half hour before my appointment, another email stating that they didn't have anybody to put it together. As far as Angi goes, you will get no customer service out of them because you didn't direct book directly through them. Walmart needs to stop recommending them.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jul 25, 2025
MDCB
1 out of 5 stars review

Verified Purchase

The person on the profile is a man and a was a lady showed up at my house to put the item together. The appointment was at 8 pm she showed up at 8:08 saying that it was Ryan's parter... she did her best but I can tell she has not experience in this field... she didn't even have the right tools to work she left at 10:30 pm and had to comeback the day after for 3 more hrs . I noticed that she stripped the screws by forcing them on to the furniture she missed haft of the metal washers that were supposed be put together with the screws when I took a look at the furniture to see why I had the washers left in a bag I noticed she had stripped the screws so I can't even unscrew them to add the washers ... in general the whole thing went wrong !! DO NOT use Angi get a handyman referral from someone you know this service and app. It's NOT worth it... no customer service is available either you never get to talk to any person.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are sorry to hear about what happened; this is definitely not up to our standards, and we want to make it right. Please email us at walmartinquiries@angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team

Aug 21, 2025
Yannha
1 out of 5 stars review

Verified Purchase

Highly disappointed in the timing and scheduling

He was supposed to be here at 9. And said he will be a little late and should be here at 10. It’s 10:50 and my toddlers have an appointment. What can we do? Can I get a refund with this furniture assembly and somebody else assemble it for free or some type of discount. I am 100% disabled veteran served for over eleven years in the military as an active duty soldier and can’t even get assistance with assembling a couch.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are sorry to hear your provider did not arrive during your scheduled time. This is not the experience our team strives to give our valued customers. Please email us at walmartinquiries@angi.com at your earliest convenience so we can work closely with you to get this job done. Thank you in advance, The Angi Team

Jun 17, 2025
JAMIE
1 out of 5 stars review

Verified Purchase

The sofa I bought and your people put together already has screws falling out. This is unacceptable and you people don’t care cause you already got your money! I’m going on all social media and already told my friends not to use you or buy any furniture from Walmart. I make 12,000 a year on Social Security and had to save for 2 years to afford this sofa. You should be ashamed and I’m contacting the BBB. You need to shut your doors cause you are incompetent and a thief.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jul 20, 2025
OnlineShopper
5 out of 5 stars review

Verified Purchase

Nice job

He was a very nice, professional person. He took his shoes off when he came in. I didn’t have to ask him. He was polite. He did his job within about 1/2 hour. He offered to show us how to open and close the sofa bed but we declined. He packed up the boxes nicely and offered to move them to the garage. I would definitely have him back if we need help again.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, thank you for sharing your experience! We appreciate you writing in and can’t wait to have you back for your next assembly service. Enjoy your day! The Angi Team