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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
661 ratings661 reviews
  1. 5 stars49% (322)
  2. 4 stars5% (34)
  3. 3 stars2% (16)
  4. 2 stars3% (20)
  5. 1 star41% (269)

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Showing 271-280 of 661 reviews
Nov 23, 2024
Reviewer name: Jojo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This Angi service is not good its a scam, I paid everything upfront for my service for my grandchildren and mom single parent, they have no furniture new place, I call early today to ask why didn’t come when supposed to, the lady says she doesn’t know why that happened , first they rescheduled one time didn’t come on the schedule day, they rescheduled for next day no one show up no call as to what happening, my daughter and I tried calling the service number for Angi no to talk with still no service, think again before you pay for this extra service. We want to be refunded

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Jun 17, 2025
Reviewer name: JAMIE
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The sofa I bought and your people put together already has screws falling out. This is unacceptable and you people don’t care cause you already got your money! I’m going on all social media and already told my friends not to use you or buy any furniture from Walmart. I make 12,000 a year on Social Security and had to save for 2 years to afford this sofa. You should be ashamed and I’m contacting the BBB. You need to shut your doors cause you are incompetent and a thief.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Apr 1, 2024
Reviewer name: Allmixedup
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent!

The Angi handyman, Jose S., was the best man for the job! Since this is my very first time working with this service, they sent me the most professional, reliable and efficient person! Kudos to Angi and Jose S.! I can’t wait to use this service again (hope Jose S. Is available)!!

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi, thanks for taking the time to write this thoughtful review! Our service providers work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Enjoy your day!

Oct 27, 2024
Reviewer name: Gauravi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Walmart mishandled the delay very and assembly pr.

The sofa parts were delivered to my doorstep instead of inside my home. A third party which was supposed to assemble said they would not carry inside. Being a single woman, I could not carry it inside and had to pay to move it to where it was supposed to be assembled. I called Walmart and complained since the order was placed with Walmart and 3rd party was selected by Walmart. They said they would refund the assembly fee. They never did.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 17, 2023
Reviewer name: dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

would do business with Alec %26 pops again

Dad and son were great, friendly, proficient, made me feel comfortable and new what they were doing.. to get sofa in house, unfortunately, they had to remove my door, yes I was wary, but they enthused confidence and put the doors back better than first installed. Con, didn't call b/4 coming, they text to my land line, I don't text and my land line won't/doesn't accept text, but we also worked that out.. great guys!!!

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Andi Team

Hi Dawn, thanks for taking the time to write this thoughtful review! Our service providers work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your feedback regarding a notice prior to arrival and will forward that to our Customer Ops team to review as a part of our process. Enjoy your day!

Aug 29, 2025
Reviewer name: Sky
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst service ever

The worst possible service I've ever dealt with from a company. I scheduled it the day the couch was delivered and they re scheduled it an hour before my appt was without notice and re scheduled it again so I ended up just cancelling it and getting a refund because they are very very unprofessional.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jul 20, 2025
Reviewer name: OnlineShopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice job

He was a very nice, professional person. He took his shoes off when he came in. I didn’t have to ask him. He was polite. He did his job within about 1/2 hour. He offered to show us how to open and close the sofa bed but we declined. He packed up the boxes nicely and offered to move them to the garage. I would definitely have him back if we need help again.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, thank you for sharing your experience! We appreciate you writing in and can’t wait to have you back for your next assembly service. Enjoy your day! The Angi Team

Jun 19, 2025
Reviewer name: Susie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't Waste Your Time

I scheduled my sofa to be assembled, and a half hour before they were supposed to arrive, they sent me an email saying that they didn't have anybody to put it together and they would reschedule me for the 26th. I was not about to wait 2 weeks to have my couch put together. So I called to cancel. The gentleman I spoke to said he could have somebody out there by 5:00 p.m. that night. I agreed. Then, a half hour before my appointment, another email stating that they didn't have anybody to put it together. As far as Angi goes, you will get no customer service out of them because you didn't direct book directly through them. Walmart needs to stop recommending them.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Mar 30, 2025
Reviewer name: Thomas
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Subject: Request for Refund – No Pro Arrived, No Service Rendered Dear Angi Customer Support, I scheduled a professional service through Angi to assemble a living room suite, with a payment of $90. Unfortunately, no Pro ever arrived to complete the service, and no communication or updates were provided. Due to this, I completed the entire assembly myself. As no service was rendered, I am requesting a full refund of the $90 back to my original payment method. Please confirm receipt of this message and advise on when I can expect the refund to be processed.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

May 1, 2024
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Misrepresentation

This product is not worth the money. It’s picture is deceiving as it does not show that when unfolded yet are literally laying in the floor. That’s fine for a teen but I’m 68 and struggled to get up. Although I’m still paying on it I ended up giving it to my son as he set it up in my grandsons room.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085