Seems to be a solid safe for the price. But,,,,,trying to contact customer support at Sports Afield is impossible. Two fastners broken on door storage panel. Also, for this safe to be fire, smoke and water resistant, It seems that a seal or gasket on the door would be necessary. There is not, and it rattles when locked.

This is a decent safe for the money BUT the one I received was damaged. The delivery guy was very nice and apologized for the condition of the safe. I ended up keeping the safe because I don't have another day to take off to wait at home for a replacement delivery. Sam's gave me a small credit for the inconvenience and I agreed to keep the safe. They were helpful and even offered to replace the safe but like I said, I didn't have another day to take off.

Safe arrived quickly, 3rd party delivery vendor, Pilot, was awesome. The safe arrived ahead of schedule, they were very accommodating and best of all, there was no damage! Very easy set up and great interior configuration out of the box! Hubby is happy!

T electronic lock does not work and customer service is terrible

Great product.!Very pleased and well worth the price!

Perfect size for bedroom, very sturdy and looks good, space inside for number of shotguns, smalls weapons and important papers.

Came extremely damaged. I like everything about the safe ( size, looks, interior ) Packaging was in good shape so I think I was sent a safe that was damaged and repackaged. Working to get a new one sent to me.

Safe is what we wanted, but arrived 1 1/2 weeks after delivery date and with two dents - top front corner and lower right side. Have photos of damage.

Safe was double boxed and wrapped. Even so there was a dented top left corner, dent in the left lower side and 1.5 inch scratch in the front. Registered the safe, no phone support at all. No response after a week. Sam's support gave me a partial credit and was very helpful. We kept the safe because nothing is available and didn't know if they will be. Safe is the perfect size though and functions correctly.

I first ordered the 18 gun safe over Thanksgiving. It came damaged and no replacements available. So I started looking again for another safe. I found this 30-Gun Fire/Waterproof Safe in stock at a Sam's Club 45 min away. No more shipping for me on safes, so it was worth my time. Safe has the following options: Bigger size than I originally wanted but nice to have, electronic lock with key over-ride, nice safe door storage organizer, reinforced top shelf with two half shelves, factory-installed 120v outlet with exterior safe plug-in extension cord, three battery LED lights motion activated (SA55-30SM), nice paint finish with chrome three spoke handle, 75 minutes of fire protection up to 1,400 degrees Fahrenheit, waterproof for up to 7 days and a smoke seal combine to protect against both fire and flood. Unit also has chrome 1¼" live action locking bolts provide added security and lifetime warranty a plus. This is a great safe for the money, especially if you can pick it up at the store. Don't have it shipped. I highly recommend the safe to anyone.