Thanks for reaching out! We're sorry to hear that our OGX Volume & Strength + Biotin & Collagen Shampoo, 40 fl. oz. doesn't impress you. As manufacturers, we take the safety and quality of our products very seriously. This isn't typical with any of our products and we want to learn more about your experience and bring this to the appropriate team member’s attention. Would you please call us at 1-866-999-8646 or provide us with a phone number and a best time to contact you? We’ve got specialists who are ready to help you Mon-Fri from 9am to 5:30 pm EST. If you would please have the product you’re calling about handy as well as the reference number you see at the bottom of this letter, as we’ll need those in order to process any replacements or refunds. We’d like to apologize once again for any inconvenience caused by your experience and we’re looking forward to talking to you! Thank you again!<3,OGX

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Hi! Thanks for contacting us! It absolutely makes our day when we hear from customers who love our products as much as we do! If you wouldn’t mind, we would really appreciate it if you would leave a review on our website, www.ogxbeauty.com so we can help spread the word! Thanks again for being such an awesome fan! <3, OGX

We're glad you love it!

Hi! Thanks for contacting us! It absolutely makes our day when we hear from customers who love our products as much as we do! If you wouldn’t mind, we would really appreciate it if you would leave a review on our website, www.ogxbeauty.com so we can help spread the word!

Thanks for the love and support!

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon!

Hi! Thanks for contacting us! It absolutely makes our day when we hear from customers who love our products as much as we do! If you wouldn’t mind, we would really appreciate it if you would leave a review on our website, www.ogxbeauty.com so we can help spread the word!

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty