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Customer reviews for OGX Volume & Strength + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Volume & Strength + Biotin & Collagen Shampoo, 40 fl. oz.
4.4 out of 5 stars
stars
334 ratings77 reviews
  1. 5 stars74% (247)
  2. 4 stars10% (34)
  3. 3 stars5% (16)
  4. 2 stars3% (9)
  5. 1 star8% (28)
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Showing 1-10 of 77 reviews
Jan 29, 2025
Reviewer name: Kathleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

OGX - SULFATE FREE

I had to switch up my shampoo bc my hair was becoming too flat! This Shampoo does add some volume, I’ve used it before, but not sure if it may just be the winter that my hair is on the flat side.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! With Love, OGX Beauty

May 2, 2025
Reviewer name: Lazette
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best shampoo and conditioner

I love this shampoo and conditioner. I definitely see the difference in my hair. Stronger and its growing.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We truly appreciate your feedback! It means a lot to us, and we are grateful for amazing customers like you. Wishing you an amazing day ahead! With love, OGX Beauty

Jan 31, 2025
Reviewer name: TR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this

I started buying this several months ago and I absolutely love it. It leaves my hair shiney and soft and it smells awesome

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for your valuable feedback! and we’re truly thankful to have wonderful customers like you. Have a fantastic day ahead! With love, OGX Beauty

Jun 22, 2024
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Fave

Pleasantly surprised at how the texture and volume of my hair improved with this shampoo! A new fave!

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We love being your new hair bestie!

Jun 29, 2024
Reviewer name: Desiree
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great shampoo

I was looking for a shampoo that helped with growth and strength, this is it. My hair had been falling out and every time it would grow, it was too fragile. Within two weeks of using this shampoo, I have a lot of new hair growing and it isn’t falling out as much. I’m sure with more use, my hair will get stronger. Thank you so much for saving my hair!

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Hi Desiree, thanks for sharing your feedback with us! We're excited you're a fan of our Biotin & Collagen Shampoo, and we'd love to hear more about your experience. When you can, please head to our website to fill out the Contact Us form, so we can follow up. Chat soon! XO, OGX

Apr 6, 2024
Reviewer name: BH
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I meant to get

I normally buy this brand but the thick and full one I believe. The formula is different and I didn’t realize that when buying these. This shampoo makes my hair feel stiff and rough after a shower. Will be returning.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We're so sorry to hear this product didn't work for you. Everyone's hair is different, and our team is always looking for ways to help improve our products. Please visit our ogxbeauty.com website and fill out a "contact us" form. Thanks! XO, OGX

Sep 15, 2024
Reviewer name: Leon VanWie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Packaging needs to improve

The shampoo is great. Unfortunately, the first time it was shipped to us the cap came unscrewed and 1/2 the bottle had spilled in the box. I returned it, without a problem, and reordered. It was shipped with one thin layer of bubble wrap and the same thing happened, but not quite as much spilled. Since it is available only online, we kept it. Packaging needs to be stepped up.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! With Love, OGX Beauty

Jun 22, 2026
Reviewer name: Anne
1 out of 5 stars
1 out of 5 stars review

absolutely awful. Have bought their other shampoos, tried this one. Will not suds. Takes forever to rinse out, hair still feels dirty, flat and oily within a day. Threw it out. Really disappointed, will go back to their coconut shampoo, at least it sudsed up and felt clean after...

Helpful?32BJ9OIFMZIT13713569234
Nov 11, 2024
Reviewer name: Natasha1534
1 out of 5 stars
1 out of 5 stars review

They changed the formula!

I've been using this shampoo and conditioner for years and always loved it. However, I just purchased new bottles a couple of weeks ago and it is very clear that they have changed the formula. The shampoo, which used to be purple in color, is now clear and very watery. The conditioner now leaves my hair a tangled mess. It's unfortunate, but I'm going to have to find a new product. Seriously, OGX...whoever made the decision to change the formula needs to be fired. This is awful.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Feb 21, 2026
Reviewer name: DIANA
1 out of 5 stars
1 out of 5 stars review

Unbearable perfume smell

The shampoo and conditioner has such a strong perfume scent it actually makes my eyes water. I’m not sure why Procter and Gamble feels as though it needs to make shampoo that is paraben and sulfate free yet push the perfume up so high that it still has damaging effects on our endocrine system. Now I have 40 ounces of shampoo and 40 ounces of conditioner that I dread using because it smells so strong. Buyer beware, if you don’t want to smell like an Avon representative then don’t buy this shampoo and conditioner.

Helpful?32BJ9OIFMZIT13713569234