Hello Doug, thanks for taking the opportunity to review your Samsung Galaxy Tab A7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung Support is available to assist in troubleshooting your device and to answer your questions or take any additional feedback you have. Please reach out to Samsung Support when it is most convenient for further assistance. Thank you for being a valued customer. - Debra

Hi Kayaker Lewis, thank you for taking the time to review your Samsung Galaxy Tab A7. As we strive to be innovative and improve the design and functionality of our product line, your feedback is invaluable to us. It is our goal to make our customers feel like they have the most ideal experiences with our products each time they use them. Samsung products have a warranty that protects against manufacturing defects in materials and workmanship. We also offer your device manual on our website, if you would like to become better acquainted with your tablet and personalize its settings to your specifications. Samsung Support is available to assist you from answering questions to taking down your feedback, or to troubleshoot your devices with you. Please reach out to Samsung Support for further assistance and to check your warranty eligibility. Thank you for being a valued customer. - Debra