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Customer reviews for Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct. for
Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct.
4.6 out of 5 stars
stars6,186 ratings2,550 reviews
  1. 5 stars81% (5,008)
  2. 4 stars8% (513)
  3. 3 stars3% (201)
  4. 2 stars2% (112)
  5. 1 star6% (352)

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Showing 231-240 of 2,550 reviews
Nov 6, 2017
Lilbit
1 out of 5 stars review

Leaking Cups - Don’t Trust Them

Scattered throughout my 160 count pack were numerous cups that leaked where the containment bottom should have met the sidewall. Some of the leaks were not easily visible resulting in a few messes. Others, like the first cup failure, would have been evident if I had thought to look. Bad cups were dispersed among good cups, so I eventually found that I could no longer trust this package. I definitely do not recommend this for any of your beverages, especially HOT ones.

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reply from Dixie

Hello Lilbit, This is Pam from the Georgia-Pacific Consumer Response Center. We’re sorry you weren’t pleased with your Dixie PerfecTouch cup experience and would like to follow-up with you directly to learn more about it. Could you call us at 1-800-2TELL-GP or email us at 2TELLGP@gapac.com with your contact information so that we could gather more information? Thanks!

Nov 5, 2020
Annoyed
1 out of 5 stars review

Lids sold separately - how stupid!

Warning to those of you who also may have assumed that a product image featuring a lid included would mean LIDS ARE included. They are not. In fact, its buried in the tech specs that they are sold separately. These are useless without a lid, if you're trying to move at all while drinking hot coffee. Ridiculous!

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Jan 5, 2015
adillma
5 out of 5 stars review

12 oz. cups are perfect for our Keurig!

Our office purchased a Keurig coffee brewer, and these 12 oz. cups are perfect for brewing a pod on the 10 oz. setting. Room is left over to add sweetener and cream and to carry through the office without spilling. The disposable cups are ideal for our clients, and the textured feel and colorful design make the cups more presentable than Styrofoam cups.

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Sep 18, 2019
lidless
1 out of 5 stars review

WARNING - NO LIDS!!!

NO LIDS INCLUDED!!!! Looking back at the description, in very fine print, it does state lids sold separately. So looked up the lids. MINIMUM is 500 ct!!!! I didn't buy 50 cups so I could turn around to get the matching 500ct lids..... This sucks.

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Nov 21, 2025
Monica
1 out of 5 stars review

Changed!

Please be aware that these cups have changed! They no longer fit the lids we've been purchasing for them for years. Now, I'm stuck with either buying new lids (when we still have so many!) and hoping they work or ditching the new cups. So disappointed.

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reply from Dixie

We’re sorry to hear about your experience with our Dixie Cup lids. We always aim to provide a secure, reliable lid that pairs perfectly with our cups, offering convenience and confidence with every use. Your feedback is important to us, and we appreciate you taking the time to share it. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is<br />C-4826784

Dec 3, 2025
LINDA
4 out of 5 stars review

I love these cups but I'm very very disappointed that all of a sudden I can no longer buy the 10 oz. cups. I feel like 8 oz is too small for a cup of coffee and 12 oz too large. I have been purchasing the 10 oz cups online through Sam's Club and now they are not available.

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Jan 19, 2026
Don
1 out of 5 stars review

Now What?

Changed them. Now they leak out the bottom. I would have preferred to pay a couple bucks more rather than have to use two at a time until they are gone. The reasons I have a Sam's Club account is getting smaller and smaller due to quality and shrinkflation of products.

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reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We regret to hear that your product experience did not meet your expectations. We would like to follow up with you directly to gather more information and assist you further.<br />Please contact us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4692262. Thank you.

Oct 4, 2019
CocoK
1 out of 5 stars review

Leaking Cups

Numerous cups were leaking from our most recent order!! The order before this one we had received cups that didn't have the insulation on the outside too! We normally order these cups but not will have to order a different brand because we can no longer spend this type of money on cups that leak. Sad to see that Dixie cups have such poor quality lately.

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reply from Dixie

Hello, this is Sandy with Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Would you call us at 1-866-435-5647 or email us at gpxpress@gapac.com with your contact information so that we could gather more information? Thank you.

Dec 16, 2025
brittanyr73_5304
5 out of 5 stars review

Great to-go cup

[This review was collected as part of a promotion.] To start- these are a great sized cup for a hot drink. I think these are a cute print and I like the lid- it fits securely on the cup. These are very insulated and they do not leak. The material is nice for these cups. They absorb well because after using it all morning, there is no leakage or condensation.

Review from influenster.com
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Dec 23, 2025
stephaniek64_3223
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] I love the Dixie To Go 20oz cups! They're the perfect size for my morning coffee—big enough to last me through a busy start to the day without constant refills. The cups feel sturdy and comfortable to hold, and I really appreciate that they're designed to handle hot drinks without leaking or getting too flimsy. They're also great in the evening when I want a cozy cup of hot chocolate. Convenient, reliable, and practical, these cups have become a staple in my kitchen.

Review from influenster.com
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