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Customer reviews for Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct. for
Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct.
4.3 out of 5 stars
stars
1,414 ratings1,399 reviews
  1. 5 stars69% (982)
  2. 4 stars12% (169)
  3. 3 stars4% (57)
  4. 2 stars3% (47)
  5. 1 star11% (159)
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Showing 1-10 of 1,399 reviews
Jun 10, 2026
Reviewer name: IrinaL
5 out of 5 stars
5 out of 5 stars review

Convenient, sturdy, and leak-resistant cups that make taking your favorite hot drinks on the go easy.

[This review was collected as part of a promotion.] The Dixie To Go Cups are perfect for busy mornings. They are sturdy, comfortable to hold, and effectively keep drinks warm without making them too hot to handle. The included lids add convenience, making it easy to take coffee or tea on the go without worrying about spills. Their simple and attractive design stands out, and they reliably hold up without leaking or becoming soggy. These cups are an excellent, practical alternative to reusable mugs when you need something quick and convenient. Overall, they are reliable, easy to use, and essential to have on hand for everyday use.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
Jul 28, 2026
Reviewer name: Hawa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

S

Good quality

Helpful?0XCQDMOLYQMH13711150042
Aug 3, 2026
Reviewer name: Teejay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Awesome

Helpful?0XCQDMOLYQMH13711150042
Feb 5, 2026
Reviewer name: Concepcion A
5 out of 5 stars
5 out of 5 stars review

Reliable Hot&Cold Cup

[This review was collected as part of a promotion.] I received this product from influenster in exchange of honest review. We have been using Dixie To go Cups when we need disposable cups for parties or if we have guest at home. Reliable. Able to handle hot and cold beverages. Has a cup to prevent spill. Not cheap. It has cute designs too. Thick cup that fits perfectly when you hold it.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Consumer Engagement

Thank you for your feedback! Our goal is to provide a secure, comfortable hold making these disposable cups perfect for morning commutes so you can enjoy your favorite hot beverages on the go without worry. Your reference number is C-4713742

Jul 18, 2026
Reviewer name: Connie Taylor
3 out of 5 stars
3 out of 5 stars review

Cups are defective

I have used these cups for years and love them. This last batch is defective. The seam inside the cup thins out as soon as coffee drips in it. This has NEVER happened before. Surely others are having a issue too. . I order in 176 per package.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4920488

Aug 4, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

The Night That Dixie Let Me Down.

I'm super disappointed, and this is a surprise because I generally like Dixie brand products. these cups may be okay for hot drinks, but I specifically asked the app for an insulated cup for hot and cold drinks, these sweat with ice water in them. I don't like water dripping off the cup when I'm drinking from it or leaving marks on the table. table. I wish I would not have bought them. I do still like your paper plates though.

Review from walmart.com
Helpful?0XCQDMOLYQMH13711150042
Jul 10, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Dixie coffee cups

I’ve been using your 16 oz coffee cups for years. Always had no problem. Lately they have been leaking near the bottom of the cup. I buy these cups by the case for personal use. I am very disappointed by this happening. Never had problems before. This has been happening over the past few months. Don’t know if you’ve changed cups or what. Pictures are enclosed. I don’t want to change brands. Thanks. Jim Gallagher.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4920547

Jun 28, 2026
Reviewer name: jenriley7612
1 out of 5 stars
1 out of 5 stars review

Disappointed... Almost every cup leaked

I love Dixie products. I buy Dixie plates and bowls (LOVE the big bowl) but I am really disappointed in the Dixie to go coffee cups. I don't make much money, and it was a splurge to buy these cups so we could take coffee to work. Almost every single cup (except 2) leaked wirhin 10 minutes. I would never buy these again. I tried chinet cups, and had no problems at all.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Georgia Pacific Consumer Response Center

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4885320

May 10, 2026
Reviewer name: sjackson15
1 out of 5 stars
1 out of 5 stars review

Cracked lids

Recently purchased these to-go cups for my morning coffee or tea. Unfortunately all of the lids in the pack had a crack/tear on the side of the lid where you would put it on the cup and it would not seal to fit. Not ideal for hot products as the liquid will dump directly out of the cup as the lid does not fit with it being cracked open. Disappointed in the product and waste of money.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Consumer Engagement

Thank you for reaching out to us. We are sorry that our product didn’t meet your expectations. Your feedback has been shared with both our quality and marketing team. We appreciate your thoughts and concerns regarding our products. Your reference number is C-4830629.

Jan 5, 2026
Reviewer name: riney_2327
1 out of 5 stars
1 out of 5 stars review

Not a good product.

[This review was collected as part of a promotion.] Not a product I will be purchasing! These cups are not sturdy. Every time I go to pick up a cup it feels like the cup is gonna cave in my hands. No even 10 minutes into my morning drive to work and my coffee is cold. The lids do stay on nicely so no leaks but just not worth the hype.

Review from dixie.com
Helpful?0XCQDMOLYQMH13711150042
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4680206