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Customer reviews for Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct. for
Dixie PerfecTouch Insulated Hot/Cold Paper Cups, Coffee Haze, 16 oz. 144 ct.
4.6 out of 5 stars
stars6,188 ratings2,550 reviews
  1. 5 stars81% (5,010)
  2. 4 stars8% (513)
  3. 3 stars3% (201)
  4. 2 stars2% (112)
  5. 1 star6% (352)

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Showing 1,111-1,120 of 2,550 reviews
Jan 21, 2019
Molly
1 out of 5 stars review

I thought they were biodegradable

These Dixie to go cups. I thought the cups were biodegradable but I think they aren't. I know the lids aren't but the cups seem like they are made of paper. However, nowhere on the package is any mention of biodegradability or recycling at all. That's a bad sign. PLEASE we need stuff that doesn't last forever.

Review from dixie.com
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Mar 26, 2024
Patty2455
3 out of 5 stars review

Love them except….

Over the past 6 months or so I've become a little disenchanted with the cups. We use them in the morning and evening for our coffee. About twice a week we wind up with leaking cups. We have used these for years so something must have changed in their production process.

Review from dixie.com
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Feb 27, 2024
Disapponted
1 out of 5 stars review

Terrible

Cups seams are not sealed!!! Leaked everywhere!!! Most paper products that I have been buying are defective. Your Quality control employees need to be fired!! Your sparkle paper towels leaves your hands sticky like glue!!! What is going on in your company !!! Fire the slackers!!!

Review from dixie.com
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Aug 19, 2023
LoriW
1 out of 5 stars review

Poor Quality

I purchased a 40 pack of to go cups with lids for a baby shower I was putting on. Several cups leaked from the bottom. I purchased Dixie due to the quality I have experience in the past but this package may have been faulty . I was extremely embarrassed when the guests had coffee coming out of the bottoms of their cups. Very disappointed in this purchase.

Review from dixie.com
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Mar 20, 2026
Taylor
2 out of 5 stars review

Does not include lids, or states that lids are not included. front of package says to go, yeah right not without a lid!

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reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4770249. For information on the compatible lids, please click the link - ***Shop the compatible Dixie Lids HERE***. https://www.samsclub.com/browse/lids-straws-sleeves/15800127?rootDimension=Product%20Type%3ACup%20LidspipsymbBrand%3ADixie - Thank you.

Mar 14, 2026
Shay80s
1 out of 5 stars review

Leaked

Just bought these and they are not cheap. They leak. Can't put any liquid in it hot or cold, it leaks right from the seam

Review from dixie.com
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reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4773720.

Jul 3, 2022
Mark
2 out of 5 stars review

Verified Purchase

Not happy

Too hot to hold for more than a few seconds and it’s only good for 4 cups before it starts to break down and leak

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Mar 3, 2015
MaBailey
5 out of 5 stars review

Hot cups

These are an excellent product. They are insulated so guests using the Keurig don't get burned because the coffee comes out hot!

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Jul 19, 2016
gppintx
3 out of 5 stars review

No lids?? Seriously?

This is a good disposable cup. I've used it before. But no lids for bulk purchase? That's just stupid. This package should include lids!

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Aug 18, 2022
BBBUM
4 out of 5 stars review

Still out of sizes

When will the 20 ounce cups come back? Have been out of them for a year now. Miss that size. Dont have to refill my coffee as often.

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