Sam's Club Longmont has been our custom cake "go to" ever since the club opened!! The cakes were beautiful and delicious, and we were proud to serve them. Now that this club only accepts online cake orders, the choices or selections are very limited and unattractive combinations. Very disappointing because a fantastic bakery has now become totally undesirable. I would be embarrassed to serve a custom cake from the options that are offered. I visited the in store bakery to try to place an order and was told that they only accept online orders from the limited selections on the web site. Wish someone would reconsider this practice that is diminishing the bakery business.....

Decided against a character cake just cause i wanted the whipped chocolate icing which honestly was delicious. My problem was that I put the toppings with the sprinkles and i had to hand pick each quarter inch jaw breaker that they sprinkled everywhere. They were super hard sprinkles that could definitely crack teeth. Love the cake but just be warned. Don't add those sprinkles

Great quality at a affordable price

cake was delicious, but I ordered chocolate for my daughter and got vanilla.

I ordered a cake the day before I wanted it. It was ready for pickup and tasted amazing. The frosting looked great and the cake was moist. It was like cutting into butter when I cut the cake.

I ordered a 2 layer round chocolate cake with whipped frosting and what we got was a cake covered in tons of buttercream and sprinkles (did not order sprinkles nor did it show that it would come with it on the pic) so hard we thought we had a took cracked on the birthday guy (my husband). Huge disappointment!

If you can complain I believe one can, also give praise when it is due. We bought a custom round cake from Sam's for my mother-in-law's birthday, we had bought one a few years ago and if was OUT OF SIGHT! To my surprise the quality was still as good if not better than the 1st cake we had bought. I ordered the cake about a week before we needed it. The only problem with online ordering was I couldn't get what I wanted so I called in to the Bakery and spoke with a lady that was able to customize the cake to what we wanted. Which now I understand this is NOT possible as Sam's wants to be another tech store instead of giving the customer what the order says, "CUSTOM CAKE"! I tried to 2 days to tell someone at the Murfreesboro TN store how pleased we were with the cake but there was ONE NO at that store that could answer the phone. I called in to the Sam's Customer Service. I could not get passed the A1 intelligence, for every time I said Praise, good job etc. the system didn't know what I was speaking of. I then said COMPLAINT and the system knew right away what I was talking about. Really sad that the top-notch tech store still seems to be not so top notch!

Birthday cake design was the Balloons. Little did we know it had these "candy" balls on them. They are white, so they blend with the cake. They are super hard! If your teeth are already fragile well good luck. I had to try and scrape the sides off the cake off carefully and leave a little frosting, just to take those jawbreakers off. Otherwise the cake was good and made to order. I just wish they not use those gross teeth cracking sprinkles!

The best cake out there! This is why I keep my membership, for the cakes!