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Sams Club
Sams Club
Customer reviews for Custom 10" Double Layer Cake for
Custom 10" Double Layer Cake
4.4 out of 5 stars
stars2,267 ratings840 reviews
  1. 5 stars78% (1,767)
  2. 4 stars6% (146)
  3. 3 stars5% (103)
  4. 2 stars3% (72)
  5. 1 star8% (179)

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Showing 821-830 of 840 reviews
Aug 14, 2024
SuzyQ
1 out of 5 stars review

Only Limited Selections for Custom Cakes

Sam's Club Longmont has been our custom cake "go to" ever since the club opened!! The cakes were beautiful and delicious, and we were proud to serve them. Now that this club only accepts online cake orders, the choices or selections are very limited and unattractive combinations. Very disappointing because a fantastic bakery has now become totally undesirable. I would be embarrassed to serve a custom cake from the options that are offered. I visited the in store bakery to try to place an order and was told that they only accept online orders from the limited selections on the web site. Wish someone would reconsider this practice that is diminishing the bakery business.....

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Dec 29, 2024
Jeanette
4 out of 5 stars review

Do Not Get Sprinkles

Decided against a character cake just cause i wanted the whipped chocolate icing which honestly was delicious. My problem was that I put the toppings with the sprinkles and i had to hand pick each quarter inch jaw breaker that they sprinkled everywhere. They were super hard sprinkles that could definitely crack teeth. Love the cake but just be warned. Don't add those sprinkles

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Nov 4, 2024
Jos
5 out of 5 stars review

Verified Purchase

Purple or black buttercream stains teeth

Great quality at a affordable price

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Jan 16, 2026
MARY
4 out of 5 stars review

cake was delicious, but I ordered chocolate for my daughter and got vanilla.

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May 26, 2024
Bri
5 out of 5 stars review

Great cake!

I ordered a cake the day before I wanted it. It was ready for pickup and tasted amazing. The frosting looked great and the cake was moist. It was like cutting into butter when I cut the cake.

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Nov 22, 2024
Alicia
1 out of 5 stars review

Wrong order

I ordered a 2 layer round chocolate cake with whipped frosting and what we got was a cake covered in tons of buttercream and sprinkles (did not order sprinkles nor did it show that it would come with it on the pic) so hard we thought we had a took cracked on the birthday guy (my husband). Huge disappointment!

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May 18, 2025
Chef
5 out of 5 stars review

Giving credit where credit is due!

If you can complain I believe one can, also give praise when it is due. We bought a custom round cake from Sam's for my mother-in-law's birthday, we had bought one a few years ago and if was OUT OF SIGHT! To my surprise the quality was still as good if not better than the 1st cake we had bought. I ordered the cake about a week before we needed it. The only problem with online ordering was I couldn't get what I wanted so I called in to the Bakery and spoke with a lady that was able to customize the cake to what we wanted. Which now I understand this is NOT possible as Sam's wants to be another tech store instead of giving the customer what the order says, "CUSTOM CAKE"! I tried to 2 days to tell someone at the Murfreesboro TN store how pleased we were with the cake but there was ONE NO at that store that could answer the phone. I called in to the Sam's Customer Service. I could not get passed the A1 intelligence, for every time I said Praise, good job etc. the system didn't know what I was speaking of. I then said COMPLAINT and the system knew right away what I was talking about. Really sad that the top-notch tech store still seems to be not so top notch!

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Aug 14, 2024
MIA08
4 out of 5 stars review

Birthday Balloons Jawbreakers

Birthday cake design was the Balloons. Little did we know it had these "candy" balls on them. They are white, so they blend with the cake. They are super hard! If your teeth are already fragile well good luck. I had to try and scrape the sides off the cake off carefully and leave a little frosting, just to take those jawbreakers off. Otherwise the cake was good and made to order. I just wish they not use those gross teeth cracking sprinkles!

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Jun 28, 2025
Mar
5 out of 5 stars review

Sams cakes

The best cake out there! This is why I keep my membership, for the cakes!

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Dec 26, 2024
praisehim
5 out of 5 stars review

Verified Purchase

Sam’s cakes are absolutely the best for the price,

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