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Sams Club
Sams Club
Customer reviews for Custom 10" Double Layer Cake for
Custom 10" Double Layer Cake
4.4 out of 5 stars
stars2,267 ratings840 reviews
  1. 5 stars78% (1,767)
  2. 4 stars6% (146)
  3. 3 stars5% (103)
  4. 2 stars3% (72)
  5. 1 star8% (179)

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Showing 281-290 of 840 reviews
Jul 30, 2024
Kaysie
3 out of 5 stars review

Verified Purchase

Wrong flavor

Cake was great but I ordered chocolate and received vanilla. There was no way of knowing until we cut into it. Unfortunately it wasn’t eaten very much because of this mistake.

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reply from Sam's Club Bakery Team

We regret to learn your experience did not meet your expectations, Kaysie. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Mar 10, 2025
Impressed
5 out of 5 stars review

Verified Purchase

More than satisfied

Cake was exactly I needed to build a 4 tier cake for my husband's 75th b'day. Moist and neat. Great value and the bakery professionals were kind and timely.

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Feb 21, 2025
Ipscott
4 out of 5 stars review

Verified Purchase

Beautifully decorated but

Cake was beautiful but it started to split down the middle after cutting a few slices. I later noticed the layers were not even and lots of frosting was used to fill the gap.

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Apr 25, 2025
Deb P
5 out of 5 stars review

Verified Purchase

Their cake was outstanding in every way!

The cake was very moist and flavorful. It was decorated nicely. The bakery staff were very courteous, taking our order. And we could not believe the modest price!

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Jun 29, 2024
Angie
5 out of 5 stars review

Verified Purchase

Did not get what we ordered.

The cake was delicious! The club did not have the graduation decorations that we ordered. No apology- no discount- no notice that we would not get what we ordered. We were told they were out and that was that.

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Nov 14, 2024
Cake buyer
4 out of 5 stars review

Verified Purchase

Excellent bakery staff

The bakery staff was incredible and did a greAt job finishing the cake early when I showed up before my pick up window. The cake itself was moist. The frosting, however “tasted cheap” and is the only point of feedback I have.

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Nov 15, 2024
Leanne
5 out of 5 stars review

Verified Purchase

Repeat customer

I have ordered custom cakes several times and have been pleased every single time. They look great and are decorated exactly how I imagined them to look. You can't beat the price and they taste great.

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Feb 6, 2025
MandytheRed
5 out of 5 stars review

Verified Purchase

Delicious, cute, and such a great value!

This cake was giant! I was really happy with the size and decorations. Everyone at our party was really impressed with how good the cake tasted too. This was an amazing value! I will order cakes from here again.

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Aug 13, 2024
Trish
5 out of 5 stars review

Verified Purchase

mmmm

Cake was beautiful and delicious but I found it difficult to describe how I wanted the wording spaced and had a VERY difficult time calling the store Bakery. Once reached (4 trys) however, it was perfect.

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May 20, 2026
anonymous
5 out of 5 stars review

GreatGrandma

I used to get my cakes from touched of elegance but now Sam’s cakes are amazing. I get their buttercream and whipped cream frosting and I like them both and the cake is so soft and fresh. They decorate nicely as well.

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