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Customer reviews for Custom 10" Double Layer Cake for
Custom 10" Double Layer Cake
4.4 out of 5 stars
stars
2,275 ratings848 reviews
  1. 5 stars78% (1,772)
  2. 4 stars6% (146)
  3. 3 stars5% (105)
  4. 2 stars3% (72)
  5. 1 star8% (180)

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Showing 161-170 of 848 reviews
Oct 8, 2025
Reviewer name: Judy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Birthday Cake

The cake was delicious and such a good price.

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Oct 14, 2025
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful & Delicious!!

The cake was beautiful and delicious!!!

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Oct 6, 2025
Reviewer name: Paul
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cake

Cake was wrong. Icing asking for whipped Not with buttercream

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Oct 26, 2025
Reviewer name: Shelly F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First Anniversary cake

It was wonderful!!!! Beautifully decorated and tasty!!!

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Dec 3, 2024
Reviewer name: Bella
2 out of 5 stars
2 out of 5 stars review

Online ORDERING is EXTREMELY DISASTROUS!!

Why SAMS Why? Why would you take an easy cake ordering process and turn it into a complete disaster. I followed the instructions, selected a date provided, paid, and my first cake order was cancelled, with no complete reason. I then had to re-order a cake. SAM's has such delicious cakes that are always perfect for all occasions. Then you take the cake ordering process and make it a complete and utter disaster. Then you only put 50 CHARACTERS, not words, CHARACTERS! On a sheet cake, 50 characters is crazy small. I will not be using your ordering system until this is corrected, so that means I will go elsewhere for my cakes. SAMS this may have been a great decision, but very poorly executed on your part. The only reason for two stars is due to the cake being good.

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May 16, 2024
Reviewer name: JoJo
3 out of 5 stars
3 out of 5 stars review

Difficult to Order but Delicious Cake!

Had to order my cake online and was very frustrated. It was not an easy process to do, but i was determined and finally got it figured out. When i picked up my cake, I was very pleased with how the decorated cake turned out. It was not only beautiful, but it tasted amazing! Loved the buttercream frosting and the low price for this substantial cake was unbelievable!

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Jun 30, 2025
Reviewer name: Venessa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly what I asked for

Beautiful and delicious

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May 17, 2024
Reviewer name: Tiff
2 out of 5 stars
2 out of 5 stars review

Inappropriate decorating

I wish the people that decorate would come to work with their thinking caps on. Ordered a cake for my sister's 50th birthday and they covered the cake with footballs! I didn't ask for that and why would they think that's appropriate? Again, I ordered a cake for my husbands 40th birthday and they covered it with sprinkles and gumballs. WHY?! Why would they think a 40 year old man wants that on their cake?? At least the actual cake tastes good.

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May 2, 2024
Reviewer name: Dissatisfied
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cake disappointing

Taste old very dry employee was rude and annoyed she had to help me tried to hide behind counter

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reply from Member's Mark Team

We regret to learn your experience did not meet expectations. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jul 5, 2024
Reviewer name: Yvette Williams
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cakes have changed

Too few colors to choose from

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reply from Sam's Club Bakery Team

We regret to learn your experience did not meet expectations, Yvette. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.