Hello, thank you for sharing your experience with us. We’re sorry to hear that the battery life did not meet your expectations, and we truly appreciate your patience in seeking a replacement. We understand how important reliability is, and we hope that your new unit performs better for you. Your feedback is valuable to us, and we will ensure that it is shared with our team for further review. If you have any additional concerns or would like assistance with optimizing battery performance, please feel free to email us at askdyson@dysoncanada.ca, including "Dyson Review" in the subject line for prompt attention.

Hello, Thank you for your feedback. We are sorry to hear that the product did not meet your expectations. If you have any further concerns or need assistance, please contact our customer support team at askdysonUS@dyson.com. We appreciate your understanding and hope to serve you better in the future. Best Wishes, Dyson Customer Support