Hello Tony, Thank you for sharing your experience. We are sorry to hear about the issues you have encountered with your Dyson product. We strive for the highest quality and reliability, and your feedback is important to us. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and ensure your Dyson product is working perfectly. Best Wishes, Dyson Customer Support

Hello, thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the battery life of the vacuum. We understand your concerns about the limited battery life and its impact on your cleaning experience. Your feedback is invaluable to us, and we are committed to ensuring that our products meet your expectations. For further assistance, please contact our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Thank you for your understanding and patience.

Hello, We truly sorry to hear about the defective unit and the inconvenience it caused. We understand how disappointing this must be. We are committed to ensuring you receive a fully functional product as soon as possible. If you need any further assistance or updates on your exchange, please reach out to our customer support team at askdyson@dysoncanada.ca. Thank you for your patience. Best regards, Dyson Customer Care