Hello, thank you for your feedback on the Dyson Cyclone V10 Animal. We're glad to hear that you find it easy to use and effective for a first senior pet owner. However, we noticed that your rating was only two stars, and we want to understand how we can improve your experience. If there are specific issues or concerns you have encountered, please email us at askdysonUS@dyson.com include ‘Dyson Review’ in the subject line for prompt attention to this matter.

Hello, thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the battery life of the vacuum. We understand your concerns about the limited battery life and its impact on your cleaning experience. Your feedback is invaluable to us, and we are committed to ensuring that our products meet your expectations. For further assistance, please contact our customer service team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Thank you for your understanding and patience.

Hello, We appreciate you sharing your experience with the Dyson Cyclone V10 Animal. While we are glad to hear that it works for you, we understand that its weight and battery life may not have met your expectations. Our goal is to provide powerful and efficient cleaning while ensuring ease of use. If you would like, our customer support team can provide guidance on optimizing battery performance and handling. Your feedback is valuable, and we truly appreciate you taking the time to share it. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet

Hello Tony, Thank you for sharing your experience. We are sorry to hear about the issues you have encountered with your Dyson product. We strive for the highest quality and reliability, and your feedback is important to us. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and ensure your Dyson product is working perfectly. Best Wishes, Dyson Customer Support