Very nice gentleman

never showed up

Nobody showed up

the first person never showed up so had to wait for 4 days for them to send someone else out. and it was supposed to be on them, i recieved numerous email stating i would get a refund for services not recwived and it would be on them to make up for it. but never got refund. their fustomer service is a joke. i downloaded the whol transcription of our conversation and am still trying to get my promised refund. and have proof to show i was supposed to get one.

I purchased the professional install service that Walmart offers. Mine was $98.00. I thought that was a great deal to pay a person to come put it together. Mostly if he agreed to that price. This guy was so sweet and did such a wonderful job. I wanted to tip him above the $98.00. I was being nosey and asked him how much he was paid for this job. $30.00!!!! 2-1/2 hours of manual labor for $30.00! We got to talking and the job he was assigned to before me took 6 hours the client paid over $750.00 and he received around $200.00. This made me so upset. I paid him $100.00 extra because that is what I agreed to pay HIM. But how many other people do these jobs and are barely surviving and we think we are paying them and it’s going into someone else’s pockets. So sad. How many customers know that only a quarter of the profit is given the person who did the work? He had no clue how much I paid which is even worse. Lying to these guys to turn a profit. This is wrong. This is very wrong.

My review is not a reflection of the service; it’s a reflection of the cancellation policy. The shipper delayed my delivery by 24hrs. The service cancellation time is also 24hrs. Because I did not find out my shipment was going to be delayed with Anji’s 24hr cancellation window, I ended up paying for installation services I did not receive. Next time, I won’t purchase installation services with my purchase. I’ll buy it separately from another provider.

I ordered the assembly service with the understanding that they would contact me to schedule a date and time. However, I just received an email with the date and time they planned on coming without confirming it with me at all. The date was 5 days before the item to be assembled was even going to be shipped! Also the $89 assembly fee was charged to my card immediately!! When I tried to cancel the order, they kept trying to reschedule to another date! The Angi service thru Walmart who claims is so simple and convenient is anything but that!! I will never try using them again!!

He arrived a day early which was excellent because I really wanted the sofa assembly. Infact the same day he assembled the sofa was the so called same day they claimed to deliver the last completing item(storage ottoman) he is my witness this item never arrived because he never opened a box containing such item delivered on the day of assembly.

From start to finish this was an absolute 5 Star experience! The gentleman that put my couch together was a Triple P : prompt, professional and polite! It was more like having a friend do me a favor then it was like having a stranger in my home. Thank you, Dave! Thank you, Angi!