Watch a U Tube Video before starting this installation Be sure you watch the video that states Start the mat 5 counts to the right of .............................. Other wise forget it

great buy we love it

Not too hard to set up

We love it.

Safe and fun.

This is awesome

Great Trampoline!

Glad I bought this

Not sure if the product is defective, it sags in the middle and the kids are not able to enjoy it as much, I'm not very pleased with it. the product was assembled correctly, and it was good for about two weeks, now its not as good, in fact its of poor quality. the product was purchased for my daughter

First off, the trampoline was missing parts(for the net). I called Sams club and asked them to ship them to me- they said it would be 72 hrs and someone would call me. 2 weeks later and no one has called me. It was easy to set up, just follow the directions. We were concerned when the kids would bounce their hardest and barely make it off the mat. the mat goes down to the ground really well but wont bounce you up higher than 6-10 inches. I kept hoping it just needed to get broken in but after 2 weeks and still no luck we decided to return it. We are going to try a different brand and hope we have more luck. I think maybe it was the oval shape that made the lack of bounce. I hope their round ones are better.