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Customer reviews for LG 55" Class UQ8000-Series 4K LED UHD WebOS 22 Smart w/ThinQ AI TV - 55UQ8000AUB for
LG 55" Class UQ8000-Series 4K LED UHD WebOS 22 Smart w/ThinQ AI TV - 55UQ8000AUB
4.5 out of 5 stars
stars
1,780 ratings1,717 reviews
  1. 5 stars70% (1,238)
  2. 4 stars20% (360)
  3. 3 stars5% (93)
  4. 2 stars2% (27)
  5. 1 star3% (62)
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Showing 321-330 of 1,717 reviews
Nov 28, 2023
Reviewer name: HB48
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Don't use ROKU

[This review was collected as part of a promotion.] We are really enjoying our new TV. My only concern is that the TV does not work well using applications from a ROKU box. We could not get the video and sound to sync especially watching sports. Once I figured out the ROKU applications and LG didn't work well together I just switched to LG apps.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Dec 23, 2022
Reviewer name: DavidOli
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good TV

So I bought two of these televisions and they seem to work very well installation was easy these weight less than the television that I had on the wall so in mounted them both using the same bracket. The thing that gets me is whenever I try to put the model number in anywhere it never works it always says this model number is not good and I am getting it straight from the back of the tv, so I don't know why this I happening. So this is the only reason that I don't give it a 5 star. It matters sometimes when trying to get other things hooked up to it if you can't use the model number to make it work.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Feb 25, 2023
Reviewer name: Ceilb13
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

As people get older things get more complicated I

[This review was collected as part of a promotion.] I set the tv up had to call a couple of times for help now I am trying to teach my 87 yr old mother how to use it you need a magnifying glass to even look at the instructions very very frustrating I am not a mad scientist but I try

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from LG Social Media

Hi, there! Thanks for reaching out and sharing your insights with us. If you are having difficulties navigating or controlling your LG 55-inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 with ThinQ AI TV, model 55UQ8000AUB. You can use these links for information and FAQs: https://www.lg.com/us/support/help-library?search=55UQ8000AUB There is also a Voice Recognition option where you can control your TV by giving out commands. Here's a link for your preference: https://www.lg.com/us/support/help-library/connecting-lg-to-google-assistant-amazon-alexa-lg-smartthinq-CT32003207-20150783600366 and https://www.lg.com/us/support/help-library/lg-tv-thinq-features-and-settings-CT10000018-20152601841487 By activating voice assistance, you can now control your TV hands-free! Here's a visual representation of how it works: https://www.youtube.com/watch?v=B5LEXHMeb0o If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Dec 11, 2022
Reviewer name: Sasi43
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good Picture and Sound, laggy Software Interface

For the price point, the picture and sound of the tv is very good. Surprised at the sound quality, especially the base output. However, the software interface is laggy. It takes quite sometime for the menu to show up on screen after clicking the remote button. This makes for a sub-par experience.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 28, 2023
Reviewer name: Ckhand
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great picture, nice features

We bought this six months ago and all of a sudden the picture went out. Contacted customer support and worked with great people. They ordered the part we needed and came out and replaced it in a matter of minutes. Everyone I worked with was very friendly and courteous. I have worked with other repair companies and it was a nightmare. This was a pice of cake. They made everything very easy and kept in contact with me every step of the way.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Dec 24, 2022
Reviewer name: BrendaRose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sound and picture

[This review was collected as part of a promotion.] I bought this to put in my Airbnb have watched a little bit of it the TV has a very good picture and the sound is good quality I didn't realize it had so many features but I am pleased with that… Did not know what a smart TV was but I am finding out what that entails… Good TV for the price

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Nov 3, 2023
Reviewer name: dc46
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs to give more set-up help/instructions

There are virtually no instructions even online. Would be nice to be able to download a pdf of the users manual (if there is one). While the TV is running I'm sure I missed some important options and the remote doesn't do much so I have to use two ... the LG one and my DishTV one ... ARG!

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from Customer Care

We appreciate your feedback regarding the setup instructions for the LG TV (43UQ8000AUB), and we apologize for any inconvenience you may have experienced during the setup. We understand the importance of having clear and comprehensive instructions for a smooth setup process, and agree that having a downloadable PDF of the user manual would be helpful for easy reference. You can download the owner's manual for your TV from the following link: http://spr.ly/6427uU2a5 If you would like to consider starting over with the setup process, please send us a private message on Facebook or Twitter through @LGUSSupport. We would be pleased to assist you throughout the process to ensure that your Magic Remote Control is fully integrated with the TV, eliminating the need for a separate remote.

Dec 11, 2022
Reviewer name: Dime3333
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great tv for the price

[This review was collected as part of a promotion.] Tv was easy to set up. Just connect to your wifi and enjoy all the apps the tv has. Great sound and picture especially with the 120hz refresh rate. For 1000 and a 86 inch tv you cannot beat the deal anywhere. Highly recommend

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Dec 10, 2022
Reviewer name: Not good for off grid
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great tv with one inconvenience for off-grid

Absolutely happy with image and sound quality. But I live off-grid and I turn power off when not watching the tv. I have to setup wifi eveytime I turn it on its very annoying. I bought this tv to get rid of the Amazon prime stick and not to need any other streaming hardware, so I'm not super stocked with the new tv.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Jan 7, 2023
Reviewer name: Gruebette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Super smart!

[This review was collected as part of a promotion.] This was a Christmas gift that I didn't know I wanted or needed. The picture is beautiful. The clarity feels like the actors are in my den! I think I need the sound bar, as the sound is a bit inconsistent. (I'm using only the tv sound, no home theater). The set itself is attractive. The TV is very "smart", the set up wasn't as difficult as I anticipated, but I'm afraid I don't really know how to use the tv. I'm techno-challenged and a bit intimidated by this tv.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856