Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Hey there, Based on your previous comments, We understand you're experiencing some issues with your LG PRODUCT, and want to help you find the best resolution. If you're still in need of assistance, we can have our team look into this for you. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library.~ Tanisha

We appreciate your time to share your feedback. Please know that the LG 55 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 w/ ThinQ AI TV (55UQ8000AUB) is also available in 65", 70", 75" and 86". To see the range of its sizes, you may visit this link: https://www.lg.com/us/compare?bizType=B2C ~Bridge

Hey there! Thanks for sharing your LG TV experience with us. Stunning visuals and a vibrant picture to make your favorite media pop is what we strive for, so we're glad to hear that you're enjoying the picture quality of your TV. We also appreciate your honest feedback on the OS interface, as it'll help us with future improvements. If you ever need help in the future with your LG TV, you can find us on social media @LGUSSupport. We're always happy to lend a hand! *Joseph

Hi, We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.Understandably frustrating and disappointing. We are continuously working to improve the quality ofour products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced itwith another LG TV or you will consider LG for your future product needs. If you ever have anyquestions, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused^Vanessa

We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.Understandably frustrating and disappointing. We are continuously working to improve the quality ofour products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced itwith another LG TV or you will consider LG for your future product needs. If you ever have anyquestions, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette