We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Great choice! Amazing, isn't it? We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We do all we can to provide our customers with the best service and it means a lot to us when our customers recognize and appreciate the quality of our products. Thanks for supporting LG! -Cazz

Hey there. We appreciate your time in leaving us a review in regards to your TV. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. ~Anthony