Customer reviews for ASL Solutions Insulated Dog Palace, Choose Color forMember photos









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$$$ Great Deal $$$
The price at Sam's Club was much more reasonable than any where else I could find. I bought this for my German Shepherd and live in Oregon. Because it stays warm inside, the heater would only be for extreme cold. The fan would be good for warmer weather in the summer months but not necessary here. I really like the option to open the triangle windows for ventilation and they screw in very easily right above. There is a video on the ASL web site that shows how to put it together. It was a little trickier than the video showed but I managed. Pictured is Carman with her new dog house.
Excellent quality; highly recommend
I am very impressed with these dog houses and have purchased 3 of these so far. My dogs stay warm, dry, and love to stay in them. The bedding stays in due to the way the front construction is. Haven't had to clean yet as we're going thru winter now, but am VERY impressed and will buy more!
Poor quality
Got this bed delivered yesterday and right from the start you can see its our quality. First off there was small foam pieces everywhere. Once it was put together the pieces didn't fit right and only stay together with 4 screws that barley hang on to the plastic. The roof had an extremely thin area of plastic that literally look like it was going to tear apart. The interior cavities of the walls aren't filled all the way with foam. If you put a flash light to the dog house in the dark you can see empty spots where it hasn't been filled. They use little pieces of foam to fill the walls so it never is completely filled. I'm taking this back to sams. For $200 this thing should snap together easy,fit tight,be strong and have all walls full of foam.
Needs reinforcement on doors/corners
Both dogs liked the houses but the first day out they started chewing on the corners of the roof. After both house where out for a few days they had already chewed off the ends of the top portions of the doors where you attached the bottom half of the doors. Have to find a way to be able to attach the bottom sections of doors now. Otherwise, the dogs like them in comparison to their Igloos. Maybe the outer wrapping of the houses could be built with a material similar to the Igloo brand and new design for the doors.
Just the ticket
As the other reviewers have said this dog house is easy to assemble and the shipping is very reasonable. My dogs seem to have no problem using the door. I tossed a couple of dog treats in the house and they jumped right in. Now I don't feel guilty putting them outside in the cold when I have to leave for work. Their old igloo style dog house kept the wind off of them but was very cold. I can feel the temperature difference when I stick my hand inside this house. I like that this is plastic and can be hosed out. My boy dogs love to mark everything and now I can keep it clean with little effort. I also really like that this is American made and has a great warranty from the company.
Very pleased
We have only had the dog house for about a month but it seems to be well built & sturdy. It was super easy to assemble -- everything snapped together and then was a simple task to place the screws. One person could assemble it it easily. With two of us it took about 5 min. to put together. It looks to be quite easy to clean as well. There is a very slight tilt to the floor towards the drain hole which should help if you choose to hose it out. The plastic is at least -- if not more -- dense than the average child's outdoor playhouse. Also, because of the insulation the walls are pretty thick -- the inside is considerably smaller than the outside. So check the INSIDE measurements when picking the appropriate size for your dog. I was a little concerned about the size as it is recommended for med. to large dogs. Ours is definitely more of a large (Border Collie/German Shepherd) but it is a good fit. She sleeps indoors so it is only for protection from inclement weather. If she was outdoors all the time I would probably have wanted one a littlle larger. Since the door is a little different from anything she has been accustomed to, we removed the lower door as suggested by the manufacturer to encourage our dog to go inside. Now that she understands I am hoping she will still use it when we replace the lower section. Fortunately, our dog is not prone to chewing things that don't belong to her. The only (small) problem I can see is that -- if you have a dog that insists on chewing everything -- the edges around the door frame could be vulnerable. Overall, this is the nicest house of this size and price than any we saw elsewhere.
Arrived damaged.
Terrible shipping. Zero padding to protect product. Damaged box and plug came out of one panel. Ended up with insulation all over house floor and dumping from shipping box. Have to set up a pick up on unknown date for return and then have an item re-sent on unknown date per customer service. Will not be using sams club anymore.
Great USA Made Dog House!
When I received my ASL Dog Palace, the bottom piece had a 4" crack near the drain hole. I emailed ASL Solutions with pictures. They promptly replied that a replacement piece would be shipped ASAP. I went ahead and put the Dog Palace together and will replace the bottom when it arrives. The Palace was easy to put together. Although I had a minor issue with the roof staying in place while I fastened it. That was solved by placing the back against a wall while I tightened the 4 screws. Overall, I am very pleased with the quality of the dog house. It is puppy approved as he has already learned to go in and out of the door to retrieve treats. A great experience with a great company!!!
great dog house
This dog house has really lived up to its description. My old dog houses were very cold in winter and provided only shelter. This one is insulated and when I put my hand inside to check on the dogs I can feel the difference in the temperature. It's actually warm in there. It did take two of us to put it together (two women) but took less than 15 minutes. The dogs took to it right away after I put about five treats inside individually and held the door partially open so they could see them. They love it and spend most of their time in there. I bought two since my dogs are big and although I worried about the price I can honestly say they are well worth it. I also had them delivered to my home and shipping was cheap at six dollars each. Great value!
Doors are flimsy and not well made.
the top half of the door has very fragile plastic nubs that break easily. We are unable to use the door until I repair the broken nubs with something different. This is the only part of the doghouse that I am dissatisfied with. The rest seems quite sturdy, but in our very cold climate, the hinged door is one of the main reasons I purchased 2 of these doghouses.