The software can be a little challenging. It could be better to identify between documents and photos. Once you start scanning you will not be disappointed in the price.

An amazing product - easy to set up with the directions and downloading the app. Works fast and color corrects old photos. Very pleased. Have forwarded some files to children. One said "These are treasures".

Easy to use and works well for digitizing old photos! Very pleased with the design of the machine and app that goes with it. Great purchase! Newly bought, so hoping it will be durable too - will see when it’s had some wear and tear…

Works well; set up needs internet connection. Instructions clunky but manageable; had to look in different places to find maximum photos/documents allowed in tray (30,60).

Took a bit to figure out software to download for windows 11 but works great. Huge time saver and restores faded photos. Unit expensive but worth it if have a lot to digitize.

I purchased this specifically to batch scan old photos. It is problematic. It doesn't like photo paper that isn't very thin. And even then, I'm having great difficulty with the printer. It won't scan. It started out scanning some not all of my prints. The heavier the stock, the hard it was. I had to do them one at. a time. Not optimal. Then I tried photos from the last 1980's which have the thin photo paper. Worked great one time. The VERY NEXT batch, the scanner threw an error (all lights flashing) and since, I can't get it cleared. I've tried everything that I can find on support pages. I'm even going to re download the software on a PC (was using it on a MAC). I don't think it works. Also, think its stupid that you can't submit a review without at least one photo or a link to a youtube video

the transaction is not successful due to we use the AE card instead of US debit card, what's problem with it?

Intuitive and easy to use. Great quality scans. I've done more scanning over the past few days than I was able to accomplish over the past year!

I found this scanner simple to use, fast, intuitive, with high quality reproductions and ease of saving them in multiple files.

If I could leave less than one star I would. This scanner is literally the worst in existence. I have to scan photos one by one and often it “jams” and I have to check my computer to see which photos scan, and if you use Microsoft, it will absolutely not show up in order. I have had to sort through thousands of photos when this scanner … you know, doesn’t scan. One by one. One by one. It brags it can take 30 photos at a time. Let me tell you. It. Does. Not.