Missing parts, but they were very accommodating and sent the replacements (after 50 minutes wait time). So now we have all the parts but the holes don't lineup, it's about 1/4 inch off. This is after struggling 3 hours trying to get it put together. Will have to call them in the morning, again, to see how they can rectify this problem. In the meantime, it's been 6 weeks since this was ordered. I allowed plenty of upfront time before my 4th of July party. I gave them 2 stars only because they were so good about sending the missing parts.

To get your "Dad" card you need to be able to assemble stuff like this. On this one, pay close to the directions and bring your A game. There are two metal bars, pay attention to the directions because they do not install the same exact way. That's the only assembly detail that slowed me up. One needs to be the opposite side up from the other one. Good and sturdy and good combo bench / storage.

This was very easy to put together, it takes up very little space I have a full size bed didn't have a foot board n needed some extra space for blankets, I put it at the foot of my bed works great both for a foot board n for lots of extra storage, considering buying another one, the only piece missing was something not really needed a little piece on the corner of the lid, well worth the price

First of all, after taking my bench out of the box, I noticed it had been previously used. There was dirt and mold on the exterior of the bench along with bird feathers. All the hardware was there and sealed in original packaging so I decided to sick it up and move forward with assembling it. From start to finish it took me over two hours to assemble. Something that should've been relatively simple was made to be much harder than necessary. There were moments I wanted to take it apart and return it out of frustration. Overall it's a nice piece for the price but I would not recommend because of assembly alone.

I bought this today. First off the box was just the right size to fit inside my Prius. Even though the directions were just pictures they were clear enough to understand. Assembly was literally a snap. I like how they clearly show you how NOT to install the metal support bars so you know you are installing them in the correct orientation. The parts were clearly molded with the part identification letters and the directions showed you the correct orientation of those letters so you know the part is facing the right way for that step. Snapping in the bench back support was a tad wonky and there was some plastic flash I had to remove to get it to click into place. The plastic pins were hard to insert at first. They won't go in if it is not squared so giving the side a push got the holes lined up then once inserted they rotated in place properly. It seems sturdy. A nice storage bench.

Surprisingly durable and comfortable to sit on. Have it for two years now and with exception of some light fading has held up remarkably well. It also doesn’t get as wet inside during rain as I thought it may. Paired it with an out door bench cushion made it all the more comfortable to sit on.

Sorry to report that It cracked the first time we sat on it, and it leaks now so we can't leave our cushions in there. Very disappointed with this purchase, thought it would last longer. It didn't even make it through one season. FYI - we're not huge people, that wasn't the problem :)

Great bench once built. Instruction drawings are poor. Make sure you have a hobby knife to remove the extra extruded plastic still attached to many parts. Remember model airplanes? Even with that getting the last side piece on requires patience and a rubber mallet.

Got it half put together and the thing is broken. There is no way to fix it. Now I have the problem of how to throw it away. I put some of it in our trash can; I ought to take the rest to Sam's Club and leave it in the parking lot. I'm about to cut up my membership card and I've been a member since before when it was "Pace". I wish I hadn't just renewed my membership.

I was told this was water proof, I stored my pool towels, suntan lotion, pool toys... ect..... after the first rain everything was ruined. I probably had 30 beach towels in there, I had to throw them all away because they were mildewed. It looks nice setting on the pool deck but doesn’t serve it’s purpose.