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Member ratings & reviews for
Keter 60-Gallon All-Weather Outdoor Patio Storage Bench
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Showing 391-400 of 467 reviews
Feb 17, 2023
Lolli
1 out of 5 stars review

Poor Customer Service

The deck bench arrived open/damaged box. Upon inspection, all assembly hardware was missing. Contacted the manufacturer, Keter, and per their warranty process, I supplied all required claim data with photos. Keter informed me that missing parts were not in stock and replacement parts were not available and to check back in 60 days. Really!?!? It’s going back to Sam's Club and I’ll be purchasing another brand. This one looks like junk anyway…flimsy parts. I do not recommend.

Helpful?3K09JESL21UF13669212499
Dec 9, 2022
Orangeflower
2 out of 5 stars review

Poorly molded and missing part

Purchased this for our new dog run to store dog toys and rest while dogs play. This bench is difficult to put together as the pieces when molded had plastic overflow from the molding process attached that we had to remove with a knife, and pieces did not easily align to "snap" into place as instructed. We needed to utilize a rubber mallet and a wood block to assist us in the "snap" together with parts. One smaller part was missing, and when contacting customer service it was not something that could easily be remedied over the phone. We were instructed to utilize the website. Pain in the butt for the missing cap piece for the bottom of the armrest. I decided it was not worth the trouble.

Helpful?3K09JESL21UF13669212499
Oct 2, 2023
Sandramoses
1 out of 5 stars review

Verified Purchase

Keter 60 gallon bench

Horrible delivery and damaged upon arrival and still waiting on refund after two weeks.

Helpful?3K09JESL21UF13669212499
Nov 2, 2023
Silly61
1 out of 5 stars review

Verified Purchase

bench

Never received item so I couldn't tell you what it is like. Cancelled order.

Helpful?3K09JESL21UF13669212499
Aug 3, 2017
Carolyn
1 out of 5 stars review

Verified Purchase

Perfect. Just like the picture

I love my bench. Came on time and went together very nicely.

Helpful?3K09JESL21UF13669212499
reply from Keter-NA

Hello Carolyn! Thank you for your feedback. It is greatly appreciated. Please visit www.keter.com to check out some of our other products or call our customer service at 877-638-7056 with any questions or concerns.

Mar 18, 2022
Ht83
3 out of 5 stars review

Not water resistant

Took forever to.put together ( also is $129 in store). Had our 1st rain and i have about 3 inches of water in the bottom of it along with my ruined yard tools

Helpful?3K09JESL21UF13669212499
Sep 16, 2021
KCgamer
3 out of 5 stars review

Save your money

As stated above the Jig that used to cut the material was not in correct alignment and it will not allow you to screw the ends together properly hence making it just a big water tank. Honestly Sam's Club to give me my money back on it.

Helpful?3K09JESL21UF13669212499
Oct 6, 2018
Larry
1 out of 5 stars review

What a waste of money

Got it half put together and the thing is broken. There is no way to fix it. Now I have the problem of how to throw it away. I put some of it in our trash can; I ought to take the rest to Sam's Club and leave it in the parking lot. I'm about to cut up my membership card and I've been a member since before when it was "Pace". I wish I hadn't just renewed my membership.

Helpful?3K09JESL21UF13669212499
reply from Supplier Response

Hello Larry, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Oct 2, 2022
Powerguy37
3 out of 5 stars review

Poor quality

I had to purchase this online as it was out of stock in store. This bench is poorly made and does not fit together very well. Parts of the seat are warped out of shape and because of this the seat/top does to close without rubbing the side and scratching it. Other pieces are not molded right and are also warped. I would not buy this again nor recommend it.

Helpful?3K09JESL21UF13669212499
Nov 24, 2019
Dani
5 out of 5 stars review

Present For Stray Cats!

This was easy to put together and exactly what I needed. I wanted somewhere for the stray cats to go in the winter to stay warm. I added 2 cat doors to each end and put layers of foil insulation on the top and sides. I plan on filling it with blankets and hay soon. I live in the midwest so hopefully the strays appreciate it during our harsh winters.

Review from walmart.com
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reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.<br />It plays a very vital role in our continuous efforts to improve our products.