We got the mattress for less than a year and its already sagging. We have tried to communicate with the service department and all they refused to exchange the mattress because its not curvy enough. This is ridiculous and its causing psychological issues that we cant even fall asleep properly. We are so disappointed in both the quality of the mattress and the service!

[This review was collected as part of a promotion.] First off, I have to comment on the design. The mattress itself is just so beautiful I almost didn't want to cover it with a sheet! It's this beautiful blue and has a fun design on it. The material they used is also very soft. Now on to the mattress itself. The mattress was so comfortable! I wasn't sure if it was going to be too firm for me, but the medium was absolutely perfect. I felt like Goldilocks when she found the "just right" bed I slept like a baby (with 3 kids that's always a plus) and woke up without any weird kinks in my neck or any discomfort. I would absolutely recommend this bed!

I had a 2021 Model Sterns And Foster Reserve Cal King bed and it was the best bed I have ever experienced. When my movers damaged my mattress, I went right out and bought another one of the same model. When the bed arrived I noticed several things had changed. Even though it had the same name and softness, the mattress was completely different. First off, the quality of the covering material is much lower. Seems to be made of some sort of polyester or nylon. The new covering material allows your sheets slide around on the bed when you move or roll over in bed. The new material also seems to hold body heat. I have never had a problem with sleeping hot, but this new mattress makes me and my spouse very warm at night. Lastly, the new bed has tufting that has very firm knots in the center of the tufts. Making for a lumpy bed with hard spots all over it. I found myself not able to find a comfortable position, and always being disturbed by high and low spots as well as hard knots all over the bed. Its a shame because the 2021 model I replaced had none of these issues. After trying to get used to the mattress for 30 days I ended up returning it. Sadly, it seems all the Reserve collection mattresses have this cover and tufting. I would recommend trying out the mattress in a store before purchase. I am still giving 2 stars because other than the issues with the cover, the bed is a nice product.

[This review was collected as part of a promotion.] I got this mattress a few days ago, before even setting it up I could tell it's extremely high quality. The velvety material and quality of handles on the side. I couldn't wait. It's an all in one so no box spring was needed. As soon as I laid on it, I was on cloud 9. The quality is definitely luxurious, I've never had a mattress fell and look the way this one does. The price is right for the quality for sure. The first night I slept on it I woke up feeling refreshed! My husband said the same thing. I would absolutely highly recommend this mattress to anyone! Not to soft and not to hard!

[This review was collected as part of a promotion.] We badly needed a new mattress. I was begrudgingly looking for a new one as our previous experiences had been pretty poor. We tried so many mattresses before our last purchase, and thought we loved the one we chose. But once it was home, it felt like something completely different - in the worst ways. We tolerated it for a while because we'd paid so much for it. But it was time for a new mattress. Enter the Stearns and Foster Lux Hybrid mattress. I wasn't sure how it would feel since we didn't test it first. But it well exceeded all of my expectations. It's beautiful to look at and to sleep on. It has just the right amount of plushness and firmness. It doesn't sleep hot at all, which was a concern for us. Our regular queen sheets fit perfectly. We don't need a mattress topper! I would buy this mattress again! Highly recommend!

Purchased a new S&F Reserve Med Tight Top Queen from a furniture store in July. Had previously owned a S&F from 2001 - 2008. It sagged terribly at about 8 yrs but neither the very reputable furniture company where I purchased it nor S&F honor the 10-year warranty. I did turn the mattress over as instructed. The salesperson whom I purchased my new mattress told me the new mattresses were so much more advanced and they will not sag. The new mattress was delivered at the end of August. I usually sleep in the middle but have a tendency to move a lot in bed and end up on side. I decided to go to bed on the opposite side of the mattress for a change. Needless to say that side was much firmer than the other. I am small build and low weight. I did not expect this new mattress to get somewhat saggy in less than four months. I do like being able to raise the head and feet at times, but I only raise the head slightly rather than using two pillows, I don't use it like a chair.

[This review was collected as part of a promotion.] It's been a few weeks and I'm very impressed with our Stearns & Foster Medium Reserve queen mattress. It's high quality, durable and comfortable. It's the perfect balance of firm and comfortable without being too lightweight and unsupportive. I see this as a long term piece that is high quality.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

[This review was collected as part of a promotion.] I love this mattress soo much but if you don't, read this! When I initially received this mattress I was impressed by how sturdy and well constructed it looked. I was so excited to sleep on it but that first night was a disaster. I could not get comfortable, I kept tossing and turning. I hated it. I was so worried because I had already gave my old mattress away. BUT after less than a week of panicking over what I was going to do my body adjusted to the mattress and oh my god it was heavenly. Please don't make any judgments until you've tried it out for a week. It will be the best sleep you've ever had. This mattress firmly cradles your body it's like nothing I've ever tried.