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Sams Club
Sams Club
Member ratings & reviews for
Member's Mark Harbor Hill 7-Piece Cushion Dining Set
4.3 out of 5 stars
stars169 ratings126 reviews
  1. 5 stars68% (115)
  2. 4 stars16% (27)
  3. 3 stars3% (5)
  4. 2 stars2% (4)
  5. 1 star11% (18)
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Showing 1-10 of 126 reviews
Apr 26, 2018
Nicki
5 out of 5 stars review

Verified Purchase

Great Set!

The set was packaged beautifully and wasn't damaged or scratched in any way. However, this made it a bit more time consuming to set up. Each piece was to be unwrapped and everything required assembly. Quality product. Chairs swivel and rotate very smoothly. Wish chair pads for the back of the chairs were included.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Thank you for taking the time to share your experience, we appreciate your feedback as we are committed to meeting customer requirements and enhancing customer satisfaction through continual improvement of our products.

Feb 27, 2018
lwyliesc
5 out of 5 stars review

Verified Purchase

Looks great and comfortable

We bought this a few weeks ago and since it's still cooler weather, we've only been able to use it a couple of times. However, it looks great on the patio. The chairs are comfortable and there is plenty of room for the 6 chairs around the table. Assembly wasn't hard but did take a couple of hours just due to the number of bolts.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Hello Iwyliesc- Thank you for the 5 star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Feb 11, 2021
Sharon
5 out of 5 stars review

Verified Purchase

Just what we wanted

We love this set! The assembly was easy and the quality is even better than expected. The chairs are so easy to get in and out of and the 60” table will be perfect for outdoor social distancing. One chair frame was badly damaged on a top corner. I took a picture of it and the receipt, then immediately called the number included and a replacement frame was sent very quickly. We would recommend this dining set for sure.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Hello Sharon- Thank you for your positive feedback and the 5 star review! We are pleased your are happy with your purchase.

Apr 20, 2018
KarenL
5 out of 5 stars review

Verified Purchase

Great Purchase!

Very happy with this set! Purchased it online and delivery was fairly quick. Boxes had some normal shipping wear and tear but pieces were wrapped extremely well and we had no damage. Pieces went together fairly easily with a socket wrench. There were not any leftover screws after putting all pieces together. Chairs and table are good quality, sturdy and look great! Chair cushions are a bit stiff, but I imagine they will soften as they get used. Would definitely recommend this set!!

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Thank you for taking the time to share your experience, we appreciate your feedback. We strive for 100% Customer Satisfaction and we love to hear from our buyers.

Mar 22, 2018
Rubblewife
5 out of 5 stars review

Verified Purchase

Awesome fit!

We bought this for our back patio and I could not be happier. It was delivered a day early and was really easy to put together. We can now enjoy the space with family and friends.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Hello Rubblewife- Thank you for the 5 star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Apr 20, 2018
Melissa
4 out of 5 stars review

Verified Purchase

Challenge to assemble, but worth it

I love this set. Truly beautiful, but it was challenging to assemble. Goes much faster with 2 people and higher-quality tools. The silly little allen wrench they provide would do the job, I suppose, but it would take forever. Two sets of hands and a socket wrench got the job done much more quickly.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Thank you for taking the time to share your experience, we appreciate your feedback as we are committed to meeting customer requirements and enhancing customer satisfaction through continual improvement of our products.

Jun 19, 2018
lakehouse
4 out of 5 stars review

Verified Purchase

just as expected

This was one of the easiest delivery coordinations I have ever had to schedule. Notices in advance and calls the day of delivery. Assembly was not difficult once you put a couple of chairs together and knew the drill. Would give this item a 5 star rating but have not used it long enough to know about the durability. Do wish there was options on the cushion design and color. The Sunbrella is great but the color is blah.

Helpful?4MKVR2OZSNJP13663105327
Apr 5, 2021
Scott
4 out of 5 stars review

Verified Purchase

Attractive patio set as upgrade

The fabric on the chairs of our old set, also purchased at Sam's many years ago, had eventually ripped on a few and left us with an insufficient number of chairs so a refresh was needed. This set was similar except it included cushions as opposed to fabric for the seating and did not have a glass top, which I think may be beneficial but time will tell. The set was very efficiently packed and easy to assemble and quite attractive.

Helpful?4MKVR2OZSNJP13663105327
reply from Member's Mark Support

Hello Scott, We love the new set too. Thanks for choosing Member's Mark.

Jun 22, 2019
Missing2chairs
1 out of 5 stars review

Verified Purchase

Still missing pieces

Despite being assured I would be sent the missing arms from the chairs, I have yet to receive them. Claim # was not followed up on. Its been 9 days since submitted claim.

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

Hello Missing2chairs- We apologize for any inconvenience you may have experienced and woul dlike to get this resolved for you. Please contact our Customer Service Department at toll free 888-690-9800.

Sep 11, 2019
Annoyed
1 out of 5 stars review

Verified Purchase

Think I would like it if table wasn't damaged

Bought it put all the chairs together when we opened the table had a huge scrape and crack in it—- Sams club unwilling to replace or refund- so here we are with a unusable table— for a lot of money.....terrible treatment/product

Helpful?4MKVR2OZSNJP13663105327
reply from Product Manufacturer

We are sorry to hear you received your item damaged. We would like to make it right for you. Please contact our Customer Service Department at toll free 888-690-9800.