Dear Nana,<br /><br />Thank you for taking the time to share your feedback. We apologize that the product did not meet your needs and was smaller than expected.<br /><br />Your feedback is valuable to us, and we will use it to improve our products and services. If there’s anything else we can assist you with or if you have any other concerns, please don&#39;t hesitate to reach out to us at our toll-free number, 866-225-9723, every day from 9am to 5pm EST.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe

Dear Arthur,<br /><br />Thank you so much for your feedback regarding the Snow Joe 24V-SS10. We sincerely apologize for any inconvenience you’ve experienced with the snow deflector design.<br /><br />Your input is valuable to us, and we truly appreciate you taking the time to share it. Feedback like yours helps us improve our products and better meet customer needs in the future.<br /><br />If you have any further suggestions or questions, please feel free to contact us at our toll-free number, 866-225-9723. We&#39;re available every day from 9 AM to 5 PM EST and are always here to assist you.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe