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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 731-740 of 5,553 reviews
Jul 17, 2025
Terri
1 out of 5 stars review

Verified Purchase

i have had my freezer sitting for some time unplugged and not in use until today when i filled it with food. my food is not freezing. i have two of these freezers and my first one is working well

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Terri, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Apr 4, 2025
Sandra
3 out of 5 stars review

Verified Purchase

Hard to Open door!

Very difficult to open door. You’ll tip the whole thing over if it’s empty. Check thoroughly because mine was dented badly enough that you can see the insulation. It is not frost free

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Sandra, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853. <br />To assist with opening the freezer door, adjust the front legs so the front of the freezer is slightly higher than the rear. <br />Place heavier items on the bottom shelves so the freezer is not top heavy.

Jun 28, 2025
Tsianina
5 out of 5 stars review

Verified Purchase

Perfect small freezer for 1/4 beef

Excellent freezer purchased at my Muskogee, Oklahoma Walmart. I needed a freezer quickly for my 1/4 beef I purchased, and this turned out perfect! This freezer audibly seals each time you close the door, and it is garage ready.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Tsianina, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

May 23, 2025
Scott
1 out of 5 stars review

Verified Purchase

Now I can see why I was on discounted for almost 200 bucks even if Walmart wants to give you $500 and that machine don’t take it. The door will not open at all. It literally cannot open the door.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Scott, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

May 2, 2025
Laverne
5 out of 5 stars review

Verified Purchase

I am pleased with my freezer!

It is just the right size for the place I needed to put. It is very nice and the 5 shelves holds a lot of frozen food. It is very nice for the size and price.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Laverne, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Apr 14, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Nice garage freezer. It’s not real big but suits my purposes. I like that’s it’s upright instead of a chest model. It doesn’t take up a lot of space and it looks nice and works well. I highly recommend.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Emberday, we are glad to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver useful.

May 17, 2025
JoAnn
4 out of 5 stars review

Verified Purchase

I have only had this one week, that's why only 4 stars. We will see if it's still going after that. So far seems good. Size seems small, but it's only me and I don't need a huge freezer any more.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi JoAnn, we are glad to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver useful.

May 27, 2025
MICHAEL
2 out of 5 stars review

Verified Purchase

I bought 2 of these units. the most recent purchase quit working while I was on a trip. I just checked no warranty. was not worth the purchase price if you only get two months of use and then a big clean up.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello MICHAEL, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Jun 25, 2025
BrendaC
5 out of 5 stars review

Verified Purchase

Fridgidaire Upright Freezer

This freezer is great. There are 5 shelves and the bottom of the freezer can be used also. There is no digging around and moving things like you have to with a chest freezer.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi BrendaC, we are glad to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

May 4, 2025
Lee
1 out of 5 stars review

Verified Purchase

Stopped working

Suddenly stopped working and I didn’t discover it till a week later. Lost expensive food. Walmart refunded me and gave $10 credit for food loss. Obvious hassle to stuff the freezer into my car for the return…but not very heavy.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from FrigidaireSupport

We’re so sorry to hear about the trouble you’ve had with your freezer, especially the loss of food and the inconvenience of having to return it. We understand how frustrating it must be to deal with a malfunctioning appliance, especially when it’s unexpected and results in wasted time and money. We appreciate you taking the time to share your experience and hope you’re able to find a solution quickly.<br /><br />If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick