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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,556 ratings5,553 reviews
  1. 5 stars66% (3,641)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 721-730 of 5,553 reviews
May 25, 2025
Red
4 out of 5 stars review

Verified Purchase

Good day, I would recommend. The freezer is working fine. I gave four stars because there’s dents in the freezer door. Thankfully, the cosmetics are not that important to me.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Red, we are glad to hear you are pleased with the performance of your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Jun 6, 2025
Linda
4 out of 5 stars review

Verified Purchase

Good enough

Though the unit keeps everything solidly frozen, it builds up frost very quickly. Seems like even the lowest temperature setting is a bit too cold. Good amount of space for our needs.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi anonymous, we are glad to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.<br />It sounds like your door may be slightly out of adjustment - here&#39;s a tutorial how to resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Apr 15, 2025
Sheri
3 out of 5 stars review

Verified Purchase

Great product. Did come in with some damage, dings in the door. But since it was a garage freezer not enough to return or complain. The reason I didn't give it 5 stars

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Sheri, we are glad to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Jun 22, 2025
WalmartCustomer
2 out of 5 stars review

Verified Purchase

In the pictures it showed side shelfs n their is none n also dents are in it. It also fosted over to fast. I wonder do you get comasated for it. Thanks mrs clark

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Susan, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />It sounds like the door may be slightly out of adjustment. Here is a tutorial how to diagnose and resolve the issue:<br />How to Reduce &amp; Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.<br />Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.<br />Steps you can take to reduce frost build up:<br />Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. <br />You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.<br />Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.<br />TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, sides, bottom of your freezer door, and adjust accordingly.<br />Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.<br />Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.<br />Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.<br />Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. <br />Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. <br />Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.<br />Door Seal Care:<br />Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.<br />Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Jul 28, 2025
GA101
4 out of 5 stars review

Verified Purchase

Freezer

So far I am pleased. It holds more than I expected. The only issue, is that it seems to get really hot on the sides at certain times, not consistently.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi GA101, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Jun 8, 2025
Jeffrey
5 out of 5 stars review

Verified Purchase

Small freezer for extra Frozen foods, Got it to replace one that was in a fire and wasnt acting right. love this one seems better. only thing i didnt really care about was no baskets or shelving on the door but other than that 100!!!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Jeffrey, we are pleased to hear you are enjoying your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Jun 16, 2025
Patti
3 out of 5 stars review

Verified Purchase

disappointed

This was supposed to have been the conversion kind with option to convert to refrigerator, I am disappointed but it is too much to pack up and send back.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi Patti - this is an upright freezer that can not be used as a refrigerator.

Jul 12, 2025
MoparLund
1 out of 5 stars review

Verified Purchase

Garbage Appliances

Bought one of these, and it showed up May 3rd and it quite working today 7-11-25 and just barely had it for 2 months and their is no warranty on it or anything so I would not recommend buying any appliances from Walmart they are trash??

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello MoparLund, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />Your freezer has a one year OEM warranty to original purchaser with proof of purchase from an authorized retailer.

May 25, 2025
Milka
5 out of 5 stars review

Verified Purchase

Walmarts prices and service was the best! We really needed a good freezer at an affordable price. We got everything we could wish for and it shipped within 24 hours!!!

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hi WalmartCustomer, we are glad to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Apr 20, 2025
carolyn
1 out of 5 stars review

Verified Purchase

Crappy freezer had five months and allready stoppe

I bought this in November froze over on me yesterday lost most of food I had in it ,will not buy anything else from Walmart and I have bought a lots of stuff from y’all

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello carolyn, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.