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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,515 ratings5,512 reviews
  1. 5 stars66% (3,616)
  2. 4 stars12% (678)
  3. 3 stars6% (356)
  4. 2 stars4% (205)
  5. 1 star12% (660)
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Showing 21-30 of 5,512 reviews
Feb 1, 2026
Frances
5 out of 5 stars review

Verified Purchase

Lives up to expectations

This was the perfect size for my needs. It keeps food frozen and the different heights of the shelves are a plus. I can even fit a 10lb turkey with space on that shelf for more. It was easy to set up and has plenty of room to stock up. There are clear instructions to not over pack and it’s easy to clean. This upright was a nice addition.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Frances, we are glad to hear you are pleased with the performance, capacity and design of your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Feb 6, 2026
Jessica
5 out of 5 stars review

Verified Purchase

worthy of my money

i had a really hard time bringing myself to buy it because it was first on sale for $168.99 and I put it in my cart and by the time I got my money it went up $30 and I didn't know what to do i really need a freezer instead of having to throw out food because I am disabled and on a special needs diet its very expensive example high protein 120 grams, low carb, low fat, no salt, gluten free, lactose free, high fiber, diabetic, no artificial sugar, ketogenic friendly diet, renal diet, gerd diet, ok I told you that part so its just the right size for everything i had to make a few sacrifices but it was worth it i just wish it didn't increase in prices so fast and i like it for the fact if I want to eventually use it like a fridge the temperature goes up to just the right temperature and to deep freeze great

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Jessica, we are pleased to hear you are finding your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer EFRF698 useful.

Jan 30, 2026
Lorisa
2 out of 5 stars review

Verified Purchase

Do Not Buy

supposed to have 5 shelves, only 4 usable not adjustable, can only use it for smaller items not enough room to store meat, My refrigerator has way more storage, the top shelf only 1/16th inch from top interior,and the freezing element is lines woven under each shelf, makes ice cream hard

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Lorisa, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />The evaporator coils are affixed to the underside of the shelves for cooling efficiency making the shelves non adjustable. This is a standard design for manual defrost upright freezers.

Jan 31, 2026
Allison
5 out of 5 stars review

Verified Purchase

I like everything about this upright freezer it makes everything easy to get to it stays cold it has a pretty appearance I don't know what else to say I love it but it's adjustable as far as the temperature it also has adjustments for leveling it on the feet I like everything about it I would recommend this to anybody as far as the value and everything else about it

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Allison, we are happy to hear you are pleased with your Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer.

Feb 3, 2026
Andrew
4 out of 5 stars review

Verified Purchase

why is the door so hard to open??

I'm mostly happy with this purchase - I read the many reviews that included dents and damage, so kept my expectations tempered. There were a couple superficial little dents and scratches, but nothing I'd concern myself with. Pros: It got cold fairly quickly and seems to maintain temperature. it's bigger than I pictured, it actually has a nice capacity for a 'mini' freezer. Neutral: it's not overly loud, but it's not quiet, either. There is a distinct noise as it runs, which isn't horrible, but seems a bit more than I'd like. As others noted, you can't adjust the shelves. Not a big deal, but it limits what you can actually fit in the freezer. This might be a 'con' but for me it's fine. Cons: The door, for whatever reason, seals REALLY tight. I find myself having to pry the door open every time. I guess that means the seal is good, but it's TOO good. Google tells me this might be due to a vacuum effect, but there is nothing in the instructions about any way to remedy this. Speaking of the instructions, there are some little attachments or tools that aren't described anywhere, and I have no idea what they are for. One is a metal corner bracket, and some little plastic token-like things and what I guess is a scraper. there is also the smallest ice cube tray I've ever seen.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Andrew, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. <br />The little plastic &#34;token&#34; is intended to be used to adjust the temperature/thermostat setting.<br />To make the door easier to open, adjust the front legs so the front of the freezer is slightly higher than the rear and place heavier items on lower shelves. As you fill your freezer with food, it will become easier to open. Lubricate the gasket with a bit of petroleum jelly (Vaseline) by applying the petroleum jelly and wiping it off with a soft cloth.

Feb 9, 2026
Truong
1 out of 5 stars review

Verified Purchase

Stop working after 2.5 weeks

Great looking freezer and held all the stuff we wanted but unfortunately after purchasing it, it only worked for 2.5 weeks. The freezer stopped working out of no where. No frost build up or anything. Compressor just stopped working. Freezer was the perfect size we needed but I'm bummed the unit stopped working. On the fence of buying another one where it will fail again on us. I guess you pay what you get right?

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Truong, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Platinum Silver 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.

Apr 13, 2026
Ward
1 out of 5 stars review

Verified Purchase

Worked less than a week

Worked for a couple of days, then unit quit working. Lost some food, not a lot. Tried all the trouble shooting tips. Need to return or exchange and web-site not pointing me to any solutions, contacts or call points. Frustrating for sure.

Review from walmart.com
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Apr 13, 2026
TheHomermom
5 out of 5 stars review

Verified Purchase

We got this when our chest freezer quit working. I love not digging to get to the bottom and the fact that it isn't icing over. This has been a game changer.

Review from walmart.com
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Apr 20, 2026
Lou
5 out of 5 stars review

Verified Purchase

Very pleased with the freezer, it's nice to be able to get to everything without having to dig to the bottom freezing your hands and finding things that you long forgot you had purchased and are now no good cause they got covered in the box freezer.

Review from walmart.com
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Apr 24, 2026
Ric
1 out of 5 stars review

Verified Purchase

A piece of SH..!

Not recommended. Stopped freezing after 6 months of buying item. They indicated its garage ready, but they won't cover any repairs if it's in the garage.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263