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Customer reviews for Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design for
Frigidaire 6.5 Cu Ft Upright Freezer, Platinum Design
4.2 out of 5 stars
stars5,559 ratings5,556 reviews
  1. 5 stars66% (3,644)
  2. 4 stars12% (682)
  3. 3 stars6% (356)
  4. 2 stars4% (206)
  5. 1 star12% (671)

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Showing 1,751-1,760 of 5,556 reviews
Aug 21, 2023
Henry
1 out of 5 stars review

Verified Purchase

Not a great experience or buy!

Unit functions but smaller than expected. Delivery was a disaster because they delivered it 10 days prior than they estimated which resulted in me being out of the country when it arrived. They delivered it to my front door rather than to my garage where it was to be stored. Sat outside my front door for three days before I returned from my trip. Then I had to try and figure out how to move it from the front steps to my garage. All unnecessary. Before I opened the box, I notice the box was damaged. Once opened I found a dent on the front right door and the top hinge was also broken.....But it works.

Review from walmart.com
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reply from Curtis International Ltd.

Hello Henry, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Nov 29, 2024
Michael
5 out of 5 stars review

Verified Purchase

Works great.

This freezer runs splendidly. I let it sit for 24 hours before plugging it in to make sure the refrigerant was properly settled after spending several days in transit. I placed the setting on the back of the freezer on "4" which is maintaining my food at zero degrees F.

Review from walmart.com
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reply from Curtis International Ltd.

Hello Michael, we are happy to hear you are pleased with your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver.

Jan 29, 2024
ca
5 out of 5 stars review

Verified Purchase

6.5 cuft upright freezer

The freezer takes up very little room and meets my expectations. I process alot of meals for both myself and my dogs. The top shelf currently has 14 2lb quart baggies of ground chicken and 4 quart baggies of drumstick/thigh knuckles. It also holds the black bento boxes, 9 per shelf with room for other small tupperware.

Review from walmart.com
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reply from Curtis International Ltd.

Hi ca, we are pleased to hear you are finding your Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum useful.

Mar 18, 2024
jkay
4 out of 5 stars review

Verified Purchase

does the job

I do not like that the manual is very limited with no information on how to level it. also, it's very hard to open. you cannot contact Fridgidare about it because it's sold by curtis-frigidare and can't reach them! other then that, it matches my stainless steel appliances and it does the job for overflow meats.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello jkay, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Mar 13, 2025
Susan
3 out of 5 stars review

Verified Purchase

Very nice but not perfect

I do love the fact that this is a compact upright freezer and that there are several shelves. Problems include %231 while removing the freezer from the box it arrived in we kept getting shocked every time we touched the freezer. Come to find out there were metal brackets attached to the back corners of the unit and once we removed those metal brackets we stopped getting shocked. Weird. %232 Also after removing the metal corner brackets we saw a large dent in the left rear corner that the metal brackets were obscuring. %233 I love the shelves but they are not adjustable. This is not a major issue to me but it might be for someone else. %234 the freezer is pretty light weight and the door seal is pretty tight therefore when you open the door you must brace the main body of the freezer to keep the unit from wobbling or tipping. I checked the level front to back and side to side and everything is level so I think it's simply because the freezer is light weight. I thought that maybe once I filled it with frozen food that they would provide enough weight to prevent this but it did not. I have purchased items that I'm hoping will secure the unit to the wall but am still waiting for them to arrive. Overall, it seems to be a nice little garage ready freezer to use for overflow from my refrigerator freezer.

Review from walmart.com
Helpful?5BJJO0LSANQQ13660150263
reply from Curtis International Ltd.

Hello Susan, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum Silver. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Aug 21, 2023
John
5 out of 5 stars review

Verified Purchase

Excellent product at a great price!

Shipping was perfect - zero damage noted upon delivery (I was hesitant to order initially because several reviews noted damage). Little while on rear helped make getting it to location in-home easy. The only thing that was lacking was detailed directions on how to flip door to other side. My wife and I figured it out doing some digging on the internet, but would have been nice if that were included.

Review from walmart.com
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Feb 29, 2024
RhondaI
4 out of 5 stars review

Verified Purchase

Upright freezer

It’s not as big as we thought, but it does help out since we do have other freezers. It helped out for more freezer space and didn’t take up a lot of room. I just hope I don’t have to defrost it. I thought it was an automatic defrost but it’s manual that is where I misunderstood

Review from walmart.com
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Feb 20, 2024
andrew
3 out of 5 stars review

Verified Purchase

Pros and cons...

The item works very well. Every shelf has a bar under it for cooling, and there is a suction whooshing sound every time the door is closed. Cools fast. 3 stars for the following reasons: It was terrible to change the door orientation. Screws were cross threaded and didn't fit holes properly. Sharp edges to holes. Plastic cover screws could not be removed without breaking so you'll need 3 hole covers. No instructions for the job at all. The freezer tilts forward every time the door is opened. It is level and adjusted. No grill at back for protection of condenser etc, or to keep critters out. Short power cord.

Review from walmart.com
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Nov 18, 2023
Rennie
2 out of 5 stars review

Verified Purchase

Not the best

I am not impressed with this freezer. The shelves are fairly close together, and do not adjust. My freezer arrived damaged, with a small dent in the door, and my only option is to pack it up and return it to my local store. It's too heavy for me to do that, so I'm stuck with a damaged freezer. You may love it, I do not.

Review from walmart.com
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reply from Curtis International Ltd.

Hello Rennie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 6.5 Cu. ft. Upright Freezer, Platinum. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2&#64;curtiscs.com or call 1-800-968-9853.<br />The evaporator cooling coils are affixed to the underside of the shelves (which is a standard design configuration), and that is why the shelves aren&#39;t adjustable.

Jul 3, 2023
Young
3 out of 5 stars review

Verified Purchase

Delivery %26 Packing

I appreciate the timely delivery, but I am disappointed that my special request for the delivery to be brought to my doorstep was not fulfilled, and the package was left in the lobby of the apartment building instead. It is highly inappropriate to expect a 70-year-old to carry the package up 3rd floor Furthermore, there are approximately three small dented areas on the items delivered. Considering the frequency of reviews mentioning damaged goods, it seems imperative to address the packing issues promptly.

Review from walmart.com
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