Making sure your dryer operates smoothly is essential to having clean clothes, S ROMPF. Let's get the information you need to maximize the use of the dryer. The link below will help you ensure that your clothes dry quickly after using the dryer and give you more information by checking the hyperlinks and video. Please select the scenario that best fits your situation. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/ Should you need more assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146800182) to help our team pull up your information when you message us. Have a great day, -Ernest-

Greetings, We understand your disappointment with not having the best experience with your dryer. Let us help. Here is a link to the user manual; kindly go to page 49 for troubleshooting steps for your dryer that displays the error code. User manual. https://downloadcenter.samsung.com/content/UM/202312/20231228083929603/OID64646_IB_DV3500C_EN_231222.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150604434) to help our team pull up your information when you message us. Thank you. -Ricardo