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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars241 ratings241 reviews
  1. 5 stars73% (177)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star12% (30)
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Showing 121-130 of 241 reviews
Oct 11, 2023
Helpful sleeper
1 out of 5 stars review

not worth extra money and not the softest

Im 5'8 140 skinny and on the boney side. There website is misleading. If you ask the sales or "experts as they call it lol. They say its the softest but i disagree. If your under 150 its a bit over kill with all these extra coils which still gives you a stiff and hard feeling. If your under 150 its going to be hard to break in i had to keep walking on mine 10- 20mins a day. To finally loosen it up. I still wake up with shoulder and arm pains do the stiffness and lack of conforming. . Also the buttons are annoying and feels like rocks /pebbles if your laying on one.. should put something over them. theyll tell you to use a pad or topper. Which didnt help and is ridiculous because you spend lots of money to avoid this. The luxe hybrid soft feels much more softer and better conforming. A Hybrid will always feel softer im not sure why they push this one as the softest. I say because most expensive and they get bigger commission off it as well as company profits more. Sad its all about money and not the customer anymore. If your heavier than 150 and like a firm soft , and can deal with the buttons. this may be the one for you. If your lightweight like me i try the soft hybrid. Also choose different stores . My stores the displays are not properly supported and they sag. No center support and you can see them bending. Shop around theres better price mattresses that will do the same. Do your research look on redit , quora, and other community personal opinions. People who actually own and want to help. All these reviews say the same thing. There paid for it and get the mattresses for free. Of course there going say good things.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jul 24, 2023
Mimi
5 out of 5 stars review

Give it a week!!

[This review was collected as part of a promotion.] I love this mattress soo much but if you don't, read this! When I initially received this mattress I was impressed by how sturdy and well constructed it looked. I was so excited to sleep on it but that first night was a disaster. I could not get comfortable, I kept tossing and turning. I hated it. I was so worried because I had already gave my old mattress away. BUT after less than a week of panicking over what I was going to do my body adjusted to the mattress and oh my god it was heavenly. Please don't make any judgments until you've tried it out for a week. It will be the best sleep you've ever had. This mattress firmly cradles your body it's like nothing I've ever tried.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Aug 6, 2023
Painful sleeper
1 out of 5 stars review

Waste of money

Very disappointed in spending this much money on a mattress that hurts my body so bad to sleep on and can't even return it. There is nothing level on it, it's stiff in some spots and super soft in others. You would think with a price tag like that it would feel like a luxury bed. I will never ever buy another stearns and foster again as this was my second one after exchanging a different one because it was ungodly uncomfortable. Their is no way the same mattresses are in the store than being sold. And I am well past the break in period so my body doesn't just need to adjust.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Aug 18, 2024
Not Happy
1 out of 5 stars review

Worst Mattress Ever

We have had this mattress for a year and a half and already replacing it! Worst mattress ever for the high dollar price it was! We gave it a chance in the beginning thinking it just needed breaking in but then it was past the time to return it. So poorly made that you feel every lump, the indentations stay put and you roll into them each night and feels like you are going to roll out of bed. You feel every movement of the other one. I suffer from fibromyalgia and I have never felt this bad with body aches and pains after a sleep. We both now need physical therapy to fix our problems. Husband has back issues that have worsened as well. Can't even turn over without difficulty! From leg pain, hip pain, low back pain, shoulder pain, and muscles spasms this mattress has caused more issues than it's worth. Don't even get me started on how HOT it sleeps! We wake up in sweats! Literally money wasted on this S & F Lux Estate pillow top medium edition. Never again. I do not recommend this product.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Sep 8, 2024
Elizabeth
1 out of 5 stars review

Love at first ....

Purchased the Reserve Soft and my husband and I both loved the mattress initially. Soon after the 90 day return or exchange window expired we realized the Soft Pillowtop model was not the right fit for us. The top had started to compress and sag where we sleep and a hump between us started to form. My husband also began complaining the mattress was causing back discomfort each morning. When I reached out to Customer Service to explain our experience and that we would like to exchange our soft pillow top for the Medium non pillow top model I was told by the representative nothing could be done since the 90 day window for an exchange had passed and I could file a claim if the mattress sag was already greater than 1.5 inches. Considering S&F is a premium brand and we purchased their top end collection I had hoped for a different outcome when I called customer service and explained our experience.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Aug 8, 2023
Ms. H
5 out of 5 stars review

I would recommend this for anyone with back pain!

[This review was collected as part of a promotion.] I've had this mattress for about a month now, and I am surprised at just how much I love it. I wasn't looking for a new mattress; I was okay with the one I had. And then I got this Stearns & Foster. Wow, what a difference! I've had three back and one hip surgery and I was used to never being completely comfortable sleeping. This mattress has the perfect amount of firmness for my back. This past month I've gotten the best sleep I've had in six years. I love it and will never go back to another mattress.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Oct 22, 2023
Mom23grls
5 out of 5 stars review

Best sleep I have had in years.

[This review was collected as part of a promotion.] I have been using the bed for a few months now. I love that it is not only firm but soft. When my husband and I sleep it is pure bliss. Like our old bed we used to sink in the middle and not be able to sleep close together. With the Sterns and Foster Hybrid it was different. We were able to sleep close and not sink in, this was pure bliss of having a hybrid type bed that is both memory foam and have springs. This is amazing !

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Dec 6, 2024
Disappointed buyer
1 out of 5 stars review

Disappointed buyer

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Jul 19, 2023
Flowerchild
5 out of 5 stars review

Great sleep ahead.

[This review was collected as part of a promotion.] I love this mattress. It came rather fast too. I love how soft it is and how comfortable it is. It's a great choice to make if you want a perfect night's sleep. Iv had other mattresses in the past and this isn't like those. It's much better. Softer more comfort. I honestly don't like getting out of bed any more lol

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935
Oct 13, 2023
Pedrito
3 out of 5 stars review

Nice comfortable bed with a big flaw for me

[This review was collected as part of a promotion.] I've really enjoyed the feel and comfort of this bed except for a big flaw. It's the buttons riddled throughout. They just don't let me or my partner truly enjoy the pillow top mattress. They are hard and when tossing or turning in bed we sink into them. The only relief has been adding a comforter and blanket over the bed but then we feel that defeats the purpose. Other than that, yes the bed is is super luxurious feeling and looking. I missed the bed on a vacation but when I got back to my bed I turned over and felt the jab of the button on my side and I remembered how this mattress is close but not there yet. At least with the pillow top version.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13657157935