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Customer reviews for LG 5.5 Cu. Ft Top Load Washer - Mega Capacity for
LG 5.5 Cu. Ft Top Load Washer - Mega Capacity
4.3 out of 5 stars
stars819 ratings819 reviews
  1. 5 stars70% (575)
  2. 4 stars12% (97)
  3. 3 stars5% (44)
  4. 2 stars3% (28)
  5. 1 star9% (75)

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Showing 91-100 of 819 reviews
Feb 11, 2024
naja20
5 out of 5 stars review

Verified Purchase

Great investment!

[This review was collected as part of a promotion.] My washing machine unexpectedly quit. I needed a new machine immediately to keep up with my family's daily wash loads. After comparing many machines, manufacturers, stores and ratings, I decided on the LG model. It definitely was a smart purchase. I'm so impressed with the efficiency of this washing machine! I can do very large loads of laundry in half the time my previous machine did. We're saving water, energy, time and money and I'm getting thoroughly clean clothes. I would highly recommend this machine.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 27, 2024
Dana1957
1 out of 5 stars review

Verified Purchase

Great features poor reliability

[This review was collected as part of a promotion.] The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey Dana! We don't want your experience to be leaky and full of puddles! Let's work on this together and see how we can keep all the water in your washer inside instead of outside. You can check out this LG article that discusses leaks on your top load washer here: http://spr.ly/6423wJVvH. If you have any future questions, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help out! ~ Jupe

Oct 15, 2023
Bit128
5 out of 5 stars review

Verified Purchase

Great features on this washer!

This washer has so many different features that I haven't tried them all. I really like the chimes when cycle is done. It's great to sync to phone so you know when done or you can delay wash and start from phone .So far I like everything about this washer.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Oct 21, 2023
Family of 06
1 out of 5 stars review

Verified Purchase

Worst decision I've made. With in 5 years I had multiple problems. Finally got the machine replaced with the warranty only to have the new washers clutch to go out! Been about 3 weeks waiting to have it fixed and I'm a family of 6. Would not recommend.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Digital Care Team

Hey there! We definitely understand how inconvenient it can be not having a working washer, and we appreciate you letting us know what is going on. Send us a Private Message on Twitter of Facebook @LGUSSupport with your Model and Serial number and let's see how we can help. ^ Gaby

Jun 12, 2023
hio123
5 out of 5 stars review

Verified Purchase

Best washer I ever used!

At first I was worried about the glass top, but I've had zero issues and I still have not needed to clean it. This washer is quite, adjust the water intake for the load size, and my clothes come out amazing. I've washed King Comforters and many blankets and I've never had a load become unbalanced.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

Hi, we appreciate you taking the time to post your review about the positive experience you've had with your Mega Capacity Top Load Washer. Enjoy the extra large capacity size of 5.5 cubic feet! Please don't forget to perform the tub clean cycle as often as recommended by your model's owners manual! Our support line is available at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. It would be our pleasure to assist you with any product related issues should the need for support arises! ^Chris

Apr 6, 2023
PeteJ
1 out of 5 stars review

Verified Purchase

Piece of garbage - 3 repairs needed in 4 months

I'd avoid this washing machine at all cost. Just Google LG washing machine error code UE and you'll see the number of issues. We've had 3 repairs in 4 months and each repair takes 1+ weeks to get scheduled. The tech said there's a bulletin out about the UE error code and problems with this washing machine. So far we've had the electronics board, and motor replaced. We're currently awaiting another repair since we're still getting the UE error code. Also, there isnt a SPIN only option. If you want to just do a spin cycle, it requires running water, which is just dumb.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
reply from LG Social Media

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.

Aug 13, 2023
Mississippi Queen
5 out of 5 stars review

Verified Purchase

Really love it!

[This review was collected as part of a promotion.] I've had mine for over 6 months and I absolutely love it. It let's me know when my wash is done, fills the right amount of water for each load, has never gone off balanced & reminds me when to do a tub clean. Where has it been all my life?!

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Jun 3, 2023
led display
4 out of 5 stars review

Verified Purchase

Do washes less freqently

This washing machine has so much room in it, I do laundry much less frequently. The only thing I don't like is that it is so deep, I have to use a "grabber" to take the last few clothes out as I cannot reach them Looks like it isn't using enough water.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 23, 2024
SDHHI
5 out of 5 stars review

Verified Purchase

Cleanest Clean

This is my second LG washer purchase-when we moved, I knew I would purchase the LG washer again. Very thorough cleaning, gentle on clothes. You can see the difference in your laundry. Washer is quiet-very quite! The impeller swishes the laundry back and forth, sweaters come out beautiful! Towels that get washed on a different setting are crisp clean.

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667
Feb 8, 2024
Jo7548
5 out of 5 stars review

Verified Purchase

Meets everything I wanted

We bought our new machine 2 weeks ago and no sooner was it installed that i put in my first wash. Happy, Happy Love the LG products and this washing machine is an perfect example. It met all my wants - no agitator, large capacity, and speed wash. So far it lives up to its brand

Review from lg.com
Helpful?4SFUDNOGOZNQ13656959667