We are sorry to disappoint. Of course, the product is covered by our No Quibble guarantee. However, many times grass will thicken and develop into a nice stand once it has a chance to get established. Brand new grass is normally quite thin at first.

We are sorry to hear that your Scotts EZ Seed Sun and Shade Grass Mix did not germinate as expected. This seed mix is a combination of bluegrass, ryegrass, and fescue. While the ryegrass and fescue should germinate in 2 weeks, it could take 28 days for the bluegrass to come up. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/mds8zo5.

We are sorry to hear that your seed is not germinating as fast as you had hoped. Cool nighttime temperatures and fluctuating temperatures will slow germination. Although cold weather will delay germination, it will not hurt the seed. There is a good chance that once temperatures stabilize and your grass is well watered, it will come up faster. We want you to be confident in our products, this is why we offer a product guarantee. If you see no response within the next few weeks, please do not hesitate to contact us here: http://tinyurl.com/mds8zo5