We're sorry to read about your disappointment with Scotts EZ Seed and appreciate your feedback. This grass seed will germinate best when temperatures are consistently in the 65-80 degree F range. Cool nighttime temperatures and fluctuating temperatures will slow germination. Both excessive moisture and not enough moisture can inhibit seed germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We are sorry to hear that your Scotts EZ Seed Patch & Repair Sun and Shade did not germinate as expected. This seed mix is a combination of bluegrass, ryegrass, and fescue. While the ryegrass and fescue should germinate in 2 weeks, it could take 28 days for the bluegrass to come up. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5

I am sorry for the disappointment you have experienced with the results of your recent seeding effort. I'd like to offer a few tips that may be helpful to you in future seeding endeavors. As with any seed product, ScottsEZ Seed Sun & Shade requires both continuous moisture and warm soil temperatures. When one of these conditions is missing, poor germination is the result. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n

JoSL, we're sorry to hear Scotts EZ Seed didn't germinate for you. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca

We apologize for the inconvenience you’ve experienced when using the product. This particular product usually has a lot of success stories from users, but it is helpful when we get reviews like yours to help us produce quality product. For Cool Season grasses like Bluegrass, Ryegrass, and different types of Fescues soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate and can take between 4 -21 days to see germination. Warm season grasses like Bermudagrass, Centipede and Zoysia, which germinates in early summer, requires soil temperatures between 75 - 90 degrees (24 - 32 Celsius) and can take between 5-28 days to see visible germination. Watering also plays a defining factor in germination. We recommend watering 1-2 times a day until germination is visible and then watering 1- 1 ½” per week as needed. Both excessive watering and not enough watering can slow down or even stop germination of the product. If you have any other questions or concerns please feel free to contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this issue has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We are sorry to hear that Scotts EZ Seed Patch and Repair Sun and Shade Grass Mix did not germinate as expected. This seed mix is a combination of bluegrass, ryegrass, and fescue. While the ryegrass and fescue should germinate in 2 weeks, it could take 28 days for the bluegrass to come up. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/mds8zo5