We are sorry to hear that this product did not yield new grass as you had hoped. We understand that it is frustrating to put the effort into seeding and not get the desired results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses. soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. Both excessive moisture and not enough moisture can inhibit seed germination. We recommend watering 1-2 times per day to keep the seeds moist until they germinate. Then, we recommend watering about 1-1 1/2" per week as needed. It is important to us that you remain confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We are sorry to hear that you did not have success with Scotts EZ Seed Tall Fescue Mix. We do have a product guarantee that covers all of our products, including this one. We ask that you contact us here http://tinyurl.com/mds8zo5

We are sorry that you did not get any germination from Scotts EZ Seed Patch & Repair Sun and Shade. We do have a product guarantee that covers all of our products that we would be happy to extend to you. We would like to discuss this issue more with you so that we can extend to you this guarantee as well as to learn more about this issue. At your earliest convenience, please contact us and refer to your review to see what can be done. We can be reached at http://tinyurl.com/mds8zo5