We are sorry to hear that this product did not yield the results you had hoped for. It certainly can be frustrating to put the effort into seeding and have disappointing results. With EZ seed, it is especially important to make sure the ground is still visible when the seed has been applied. If Seed was applied to thickly, seed on the bottom will still germinate. Gently water the area for 2 minutes to allow the water to reach the seeds Temperature as well plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We're sorry to hear Scotts EZ Seed Sun & Shade Mix didn't germinate as expected. For best results, temperatures should be consistently between 60-80 degrees. Please reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca

We are sorry for the disappointment you have experienced with the results of your recent seeding effort and like to offer a few tips that may be helpful to you in future seeding endeavors. As with any seed product, ScottsEZ Seed Sun & Shade requires both continuous moisture and warm soil temperatures. When one of these conditions is missing, poor germination is the result. Be sure to spread the EZ Seed Sun & Shade evenly over the prepared area. EZ Seed Sun & Shade should be sparsely applied to the depth of about 1/16" to 1/8" thick. If EZ Seed Sun & Shade has been applied too thickly, germination will be poor. Also, make sure that no weed control or weed prevention product has been used where you are seeding, as those products will also prevent or inhibit germination of the seed. When used on newly germinated lawns, herbicides will kill off the new grass. I hope these extra tips are helpful. Temperature plays a critical role in seedling germination. Soil temperatures for northern (cool season) type turfgrass seed (Kentucky bluegrass, ryegrass, and fescue) must be at least 55° F for seed to germinate. For best results, daytime temperatures must typically be in the 60-80°F range and not going below 50°F at night. Seeds will not germinate if the temperatures are cold at night, or are fluctuating from high day temperature to very low night time temperatures. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n